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December 22, 2008

The theme of this issue is improving the health literacy of patients. Ninety million Americans have difficulty understanding and acting on health information, according to the 2004 Institute of Medicine Report: Health Literacy: A Prescription to End Confusion.  

The featured innovations describe health care programs or processes that address the literacy needs of patients.
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Innovation Profiles:
- Diabetes Education Program in Health Center Waiting Room Improves Health Literacy
- Pagers Enable Patients Awaiting Test Results to Leave Pediatric Emergency Department, Improving Patient Flow and Satisfaction
- Program Makes Staff More Sensitive to Health Literacy and Promotes Access to Understandable Health Information
- Puppetry Theater Production Leads to Desirable Attitudes and Better Decisions Related to Nutrition and Physical Activity Among Elementary School Students
- Safety Mentors Create Culture to Reduce Adverse Events and Increase Error Reporting
- Standardized Nursing Terminology and Communication Protocols Lead to Increased Use of Patients' Plan of Care

QualityTools:
- ACCTION Pack Toolkit
- Communication Toolkit: Using Information to Get High Quality Care
- Health Literacy Improvement
- Quitline.com
- The Health Literacy Environment of Hospitals and Health Centers: Partners for Action: Making Your Health Care Facility Literacy-Friendly

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Last updated: December 22, 2008.
 
 
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