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October 13, 2008

This issue focuses on cultural competence, which embraces the principles of equal access and non-discriminatory practices in service delivery. Cultural competence is achieved by identifying and understanding the needs and help-seeking behaviors of individuals and families, according to the National Center for Cultural Competence. 

The featured innovations describe health care programs that provided culturally and linguistically appropriate outreach and services to diverse patients.

The featured QualityTools provide materials that organizations can use to assess and improve their cultural competence.
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Innovation Profiles:
- Community Partnerships and Provider Training Increase Service Capacity and Access to Long-Term Treatment for Individuals With Heroin Addiction
- Culturally Competent Outreach Programs Increase Cervical Cancer Screening Among Chinese Women
- Mobile Clinics Increase Access to Screening Services in Rural and Frontier Communities
- Multipronged Strategy Leads to a Significant Increase in the Provision of Interpretation Services to Patients With Limited English Proficiency
- Offsite Interpreter Services via Videoconferencing Increases Access to Culturally Competent Care for Rural, Spanish-Speaking Patients With Limited English Proficiency
- Technology-Enhanced Monitoring System for Youth With Type 1 Diabetes Leads to Better Communication With Clinicians and Improved Patient Self-Management

Innovation Attempts:
- Weight Loss Center Aims to Help Rural, Obese Children Improve Mental and Physical Health by Integrating Medical, Psychosocial, and Nutrition Services

QualityTools:
- Animated Eagle Book Series
- EthnoMed Web Site
- NICHD Neonatal Research Network: Extremely Preterm Birth Outcome Data
- The Chinese Women's Health Project: Products
- The Cultural Competence Self-Assessment Protocol for Health Care Organizations and Systems
- Your Guide to Preventing and Treating Blood Clots

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Last updated: October 13, 2008.
 
 
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