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November 2012
Chats on Change: Nurse-Led Innovations
Thank you for participating in the Chat on Change held November 27, 2012. During the TweetChat, we were joined by Julie Kliger from the Integrated Care Leadership Network to discuss nurse-led innovations. The Innovations Exchange also provided several examples of relevant innovations during the Chat.
Julie Kliger, MPA, BSN, RN, is Director of the Integrated Nurse Leadership Program at the University of California San Francisco and Founder and Principal of The Altos Group LLC. She is also founder of the Integrated Care Leadership Network, a grassroots community of frontline clinicians who share quality improvement information. Over the last 26 years she has established herself as a leading voice for patient safety and improved outcomes. Her work addressing practice redesign in health care has been nationally recognized for its unprecedented achievements in reducing medication administration errors and sepsis mortality.

Complete Transcript of Event


AHRQIX: Our TweetChat on #nurse-led #innovations with Julie Kliger of @ICLNetwork is about to begin! Hope you can join us! #AHRQIX Tue, 27 Nov 2012 19:53:23

socialibriumm: RT @AHRQNews: Dont forget to join @AHRQIX today at 3pm ET for a TweetChat on nurse-led innovations. Bring your questions & use #ahrqix Tue, 27 Nov 2012 19:53:48

AHRQIX: We’re using #AHRQIX for the chat. Please include it in your tweets #AHRQIX Tue, 27 Nov 2012 19:53:50

ForensicHealth: RT @AHRQIX: Our TweetChat on #nurse-led #innovations with Julie Kliger of @ICLNetwork is about to begin! Hope you can join us! #AHRQIX Tue, 27 Nov 2012 19:54:04

ICLNetwork: The tweet chat on nurse-led innovations with #AHRQIX starts in 7 minutes. Use #AHRQIX to join. Retweets appreciated. #AHRQIX Tue, 27 Nov 2012 19:55:15

AHRQIX: If you have a question and want to tweet during the chat, be sure your tweets are not protected. #AHRQIX Tue, 27 Nov 2012 19:55:35

AHRQIX: We collect, save & post transcripts from monthly chats on our Web site. See our privacy policy at http://innovations.ahrq.gov/policy.aspx #AHRQIX Tue, 27 Nov 2012 19:57:01

AHRQIX: Julie will be tweeting along with us @ICLNetwork, so please follow the stream of tweets at http://t.co/aDIdn3b5 #AHRQIX Tue, 27 Nov 2012 19:57:37

AHRQIX: If you’re having problems viewing the TweetChat site, you can also follow the live stream by searching on Twitter for #AHRQIX Tue, 27 Nov 2012 19:58:20

yayayarndiva: RT @AHRQIX: If you have a question and want to tweet during the chat, be sure your tweets are not protected. #AHRQIX Tue, 27 Nov 2012 19:58:50

macyfoundation: RT @ICLNetwork: The tweet chat on nurse-led innovations with #AHRQIX starts in 7 minutes. Use #AHRQIX to join. Retweets appreciated. #AHRQIX Tue, 27 Nov 2012 19:59:04

AHRQIX: The focus of this chat is to discuss #nurse-led #innovations. Please be respectful of others during this chat. #AHRQIX Tue, 27 Nov 2012 19:59:13

AHRQIX: Welcome to our TweetChat on #nurse-led #innovations! I’m Nicole from the AHRQIX team & I’ll be moderating this chat. #AHRQIX Tue, 27 Nov 2012 20:00:11

NVNursesAssoc: RT @macyfoundation: RT @ICLNetwork: The tweet chat on nurse-led innovations with #AHRQIX starts in 7 minutes. Use #AHRQIX to join. #AHRQIX Tue, 27 Nov 2012 20:00:20

AHRQIX: I’m pleased to be joined today by Julie Kliger, founder of @ICLNetwork & Director of the Integrated Nurse Leadership Program @ucsf #AHRQIX Tue, 27 Nov 2012 20:00:39

AHRQIX: Please note the Innovations Exchange does not provide advice on health-related issues or experiences. #AHRQIX Tue, 27 Nov 2012 20:01:00

AHRQIX: We’ll be asking & answering questions with @ICLNetwork & chat participants, as well as sharing resources on #nurse-led #innovations #AHRQIX Tue, 27 Nov 2012 20:01:27

AHRQIX: .@ICLNetwork, can you tell us why it is so important to involve nurses in leading and executing healthcare innovations? #AHRQIX Tue, 27 Nov 2012 20:01:48

ICLNetwork: Nurses deliver more than 80% of #patient care. We R at the sharp end of care. We know what works and what doesn't. #AHRQIX Tue, 27 Nov 2012 20:02:10

ICLNetwork: That puts #nurses in the best position to identify the best ways to improve care. #AHRQIX Tue, 27 Nov 2012 20:02:26

ICLNetwork: #Nurses are uniquely trained to educate, advocate, and advance #patient and family needs and wishes. #AHRQIX Tue, 27 Nov 2012 20:02:42

AHRQIX: Learn more about empowering frontline nurses for quality improvement here: http://t.co/NvWol5eC #AHRQIX Tue, 27 Nov 2012 20:03:17

AHRQIX: A question for the participants: What have been your experiences with nurses leading and/or implementing healthcare innovations? #AHRQIX Tue, 27 Nov 2012 20:03:58

AHRQIX: RT @ICLNetwork: Nurses deliver more than 80% of #patient care. We R at the sharp end of care. We know what works and what doesn't. #AHRQIX Tue, 27 Nov 2012 20:04:44

AHRQIX: RT @ICLNetwork: #Nurses are uniquely trained to educate, advocate, and advance #patient and family needs and wishes. #AHRQIX Tue, 27 Nov 2012 20:05:11

AHRQIX: .@ICLNetwork, can you describe the innovative approach that you have used to engage nurses in healthcare quality improvement? #AHRQIX Tue, 27 Nov 2012 20:05:45

ICLNetwork: Often people know what 2 do, they just don't know how 2 do it. My approach combines the best of #leadership & change mgmt #AHRQIX Tue, 27 Nov 2012 20:06:25

ICLNetwork: I apply these best practices to clinical problems. #AHRQIX Tue, 27 Nov 2012 20:06:45

ICLNetwork: This approach works bc these key skills R necessary 2 engage & work w/ and through others in complex environments like #healthcare. #AHRQIX Tue, 27 Nov 2012 20:07:40

AHRQIX: Learn more about steps to becoming a change agent: http://t.co/HUkP7bLf #AHRQIX Tue, 27 Nov 2012 20:09:15

ICLNetwork: Read 1 ex. of how this model was used 2 reduce mortality among sepsis patients across 9 hospitals. #AHRQIX Tue, 27 Nov 2012 20:10:39

ICLNetwork: http://www.innovations.ahrq.gov/content.aspx?id=3424 #AHRQIX Tue, 27 Nov 2012 20:11:00

AHRQIX: Read our Q&A with Julie on empowering frontline clinicians to lead change: http://www.innovations.ahrq.gov/content.aspx?id=3433 #AHRQIX Tue, 27 Nov 2012 20:11:36

cathyshipp: There's always the need to "do more with less" How do we convince #nurses that quality improvement leads to efficiency #AHRQIX Tue, 27 Nov 2012 20:11:58

AHRQIX: .@ICLNetwork, why do you think this approach has been so successful? #AHRQIX Tue, 27 Nov 2012 20:12:13

ICLNetwork: @cathyshipp QI leads to better care which usually is more efficient care. Try linking QI with cost outcomes. #AHRQIX Tue, 27 Nov 2012 20:13:36

ICLNetwork: Focusing on the human side of change and #quality improvement b/c I've found that success ultimately depends on relationships. #AHRQIX Tue, 27 Nov 2012 20:13:50

ICLNetwork: People/politics/processes often get in the way of improvement-to do what's best 4 patients. #AHRQIX Tue, 27 Nov 2012 20:14:18

ICLNetwork: We need to know how to work with and around people/politics/processes. #AHRQIX Tue, 27 Nov 2012 20:14:49

AHRQIX: .@cathyshipp This #nurse leadership position @LRMCtweets helps w/ timely discharges & lower turnover http://www.innovations.ahrq.gov/content.aspx?id=2608 #AHRQIX Tue, 27 Nov 2012 20:16:04

NursSciWatch: RT @ICLNetwork: That puts #nurses in the best position to identify the best ways to improve care. #AHRQIX Tue, 27 Nov 2012 20:16:06

ICLNetwork: @cathyshipp Doing more with less has always been at the heart of nursing. #AHRQIX Tue, 27 Nov 2012 20:16:20

TheISRN: Any possibility for AHRQ to support projects that test the scale up and spread (i.e. D&I) of innovations in the #AHRQIX? Tue, 27 Nov 2012 20:16:39

AHRQIX: Does anyone joining us know of any other examples of successful nurse-led innovations? We’d love to hear about them! #AHRQIX Tue, 27 Nov 2012 20:17:03

ICLNetwork: We R good at this but we R not good @ sharing our work with others. I think we also need to get better at professional advocacy. #AHRQIX Tue, 27 Nov 2012 20:17:08

socialibriumm: RT @ICLNetwork: @cathyshipp Doing more with less has always been at the heart of nursing. #ahrqix Tue, 27 Nov 2012 20:18:22

ICLNetwork: @TheISRN ICLN's change model has demonstrated how to spread and sustain improvements over time. #AHRQIX Tue, 27 Nov 2012 20:18:46

ICLNetwork: We know that engaging front line clinicians in the change process is key to durable change. #AHRQIX Tue, 27 Nov 2012 20:19:31

AHRQIX: .@TheISRN Check out our Taking Innovations to Scale page: http://www.innovations.ahrq.gov/takingInnovationsToScale.aspx #AHRQIX Tue, 27 Nov 2012 20:20:34

TheISRN: .@ICLNetwork. agree! We conducted a study w/ 720 nurses across the country and uncovered over 26,000 operational failures #AHRQIX Tue, 27 Nov 2012 20:21:12

AHRQIX: .@ICLNetwork can you talk about the role of clinical nurse leaders or hospital nursing leadership in promoting nursing innovations? #AHRQIX Tue, 27 Nov 2012 20:22:01

ICLNetwork: RT @TheISRN @ICLNetwork. Agree! We conducted a study w/ 720 nurses across the country and uncovered over 26,000 operational failures #AHRQIX Tue, 27 Nov 2012 20:22:22

ICLNetwork: I think about leadership in 2 ways. Those that are on the front lines of care engage daily in 'small L' #leadership. #AHRQIX Tue, 27 Nov 2012 20:22:46

ICLNetwork: "Small L' #leadership means leading oneself in an ethical, professional manner and always putting the #patient first. #AHRQIX Tue, 27 Nov 2012 20:23:09

TheISRN: "@AHRQIX Thanks! Our director, Kathleen Stevens, speaks highly of #AHRQIX Tue, 27 Nov 2012 20:23:42

ICLNetwork: Next 'Big L' leadership describes those who R formal leaderscreating new policies&relationships 2 adv patient care @ org. level #AHRQIX Tue, 27 Nov 2012 20:23:52

AHRQIX: Does anyone else have any questions for Julie @ICLNetwork? #AHRQIX Tue, 27 Nov 2012 20:23:56

ICLNetwork: Both are equally important and one does not succeed without the other. #AHRQIX Tue, 27 Nov 2012 20:24:17

AHRQIX: RT @TheISRN: "@AHRQIX Thanks! Our director, Kathleen Stevens, speaks highly of #AHRQIX Tue, 27 Nov 2012 20:24:49

AHRQIX: Re: error rates - Clinical leadership teams @PennMedicine lead to improved communication & care quality http://www.innovations.ahrq.gov/content.aspx?id=2719 #AHRQIX Tue, 27 Nov 2012 20:26:19

ICLNetwork: Nurse leaders continue to take on greater roles within #healthcare. #AHRQIX Tue, 27 Nov 2012 20:26:34

AHRQIX: .@ICLNetwork, how can frontline nurses leverage these leaders when attempting to create or implement an innovation? #AHRQIX Tue, 27 Nov 2012 20:26:39

TheISRN: .@ICLNetwork any recommendations on surveys assessing patient experience in the hospitals besides HCAHPS? #AHRQIX Tue, 27 Nov 2012 20:26:59

ICLNetwork: Nurses must understand that people @ diff. levels within the organization have diff. interests & priorities. #AHRQIX Tue, 27 Nov 2012 20:27:44

ICLNetwork: To influence others, we must understand what moves that person #leadership #AHRQIX Tue, 27 Nov 2012 20:28:30

AHRQIX: RT @ICLNetwork: Nurses must understand that people @ diff. levels within the organization have diff. interests & priorities. #AHRQIX Tue, 27 Nov 2012 20:28:36

socialibriumm: agree! RT @ICLNetwork: To influence others, we must understand what moves that person #leadership #ahrqix Tue, 27 Nov 2012 20:29:59

ICLNetwork: @TheISRN Depends on which dimension of care/culture you want 2 measure. Good survey about culture of safety was done by Stanford #AHRQIX Tue, 27 Nov 2012 20:30:34

AHRQIX: Here's the link http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2254575/ @ICLNetwork: Good survey about culture of safety was done by Stanford #AHRQIX Tue, 27 Nov 2012 20:32:11

AHRQIX: .@ICLNetwork, What unique dimensions does nursing bring to leadership? #AHRQIX Tue, 27 Nov 2012 20:32:39

ICLNetwork: #Nurses are uniquely trained as generalists in all dimensions of #health. We are trained to know clinical #medicine #AHRQIX Tue, 27 Nov 2012 20:33:05

ICLNetwork:
Audience what are your thoughts about the unique strengths of #nurses in #healthcare #leadership? #AHRQIX< Tue, 27 Nov 2012 20:34:19/br>
AHRQIX: RT @ICLNetwork: #Nurses are uniquely trained as generalists in all dimensions of #health. We are trained to know clinical #medicine #AHRQIX Tue, 27 Nov 2012 20:34:30

AHRQIX: RT @ICLNetwork: Audience what are your thoughts about the unique strengths of #nurses in #healthcare #leadership? #AHRQIX Tue, 27 Nov 2012 20:35:20

AHRQIX: .@ICLNetwork, how important is collaboration with the healthcare team when designing and implementing a nurse-led innovation? #AHRQIX Tue, 27 Nov 2012 20:36:49

ICLNetwork: Innovations almost always require #collaboration to be successful. #AHRQIX Tue, 27 Nov 2012 20:37:17

ICLNetwork: More & more patient care is moving towards a collaborative model of care. #RN #HCSM #e-patient #AHRQIX Tue, 27 Nov 2012 20:38:01

AHRQIX: We have lots of nurse-led innovations on our site. We'll share some samples with you while Julie is answering questions. #AHRQIX Tue, 27 Nov 2012 20:38:50

ICLNetwork: Collaboration allows us 2 optimize the innovation so that it meets the needs of all stakeholders. #AHRQIX Tue, 27 Nov 2012 20:39:04

AHRQIX: This @PennNursingNews care management program reduces readmissions & care costs for high-risk seniors http://www.innovations.ahrq.gov/content.aspx?id=2674 #AHRQIX Tue, 27 Nov 2012 20:39:06

TheISRN: RT @ICLNetwork: More & more patient care is moving towards a collaborative model of care. #RN #HCSM #e-patient #AHRQIX Tue, 27 Nov 2012 20:39:23

socialibriumm: MT @AHRQIX: This @PennNursingNews care management program reduces readmissions & care costs 4 high-risk seniors http://www.innovations.ahrq.gov/content.aspx?id=2674 #ahrqix Tue, 27 Nov 2012 20:39:43

AHRQIX: This #nurse-led program helps sexually assaulted/exploited runaway girls reconnect with family & #healthcare http://www.innovations.ahrq.gov/content.aspx?id=2692 #AHRQIX Tue, 27 Nov 2012 20:39:56

ICLNetwork: Addressing the needs of all stakeholders in care delivery ensures durability of change. #AHRQIX Tue, 27 Nov 2012 20:39:57

AHRQIX: RT @ICLNetwork: Innovations almost always require #collaboration to be successful. #AHRQIX Tue, 27 Nov 2012 20:40:13

DentalHealthNow: RT @ICLNetwork: Innovations almost always require #collaboration to be successful. #AHRQIX Tue, 27 Nov 2012 20:40:14

AHRQIX: RT @ICLNetwork: More & more patient care is moving towards a collaborative model of care. #RN #HCSM #e-patient #AHRQIX Tue, 27 Nov 2012 20:40:21

ICLNetwork: Agreed. Our work focuses on #interprofessional care since #patient care is a collaboration. It always has been! #AHRQIX Tue, 27 Nov 2012 20:41:23

AHRQIX: .@ICLNetwork, what can nurses do to engage an inter-profession team in quality improvement activities? #AHRQIX Tue, 27 Nov 2012 20:41:31

ICLNetwork: Building good relationships from Day 1 is critical-most nurses R not great @ 'reaching across the aisle' 2 other disciplines. #AHRQIX Tue, 27 Nov 2012 20:42:14

ICLNetwork: Most health care providers struggle to 'work across the aisle'. We must get better at this. #AHRQIX Tue, 27 Nov 2012 20:42:46

socialibriumm: RT @ICLNetwork: Building good relationships from Day 1 is critical #ahrqix Tue, 27 Nov 2012 20:43:12

DentalHealthNow: @iclnetwork the ability for a nurse or alt. provider to offer care or even prep a patient in the absence of a GP saves time & money. #AHRQIX Tue, 27 Nov 2012 20:43:19

AHRQIX: RT @ICLNetwork: Most health care providers struggle to 'work across the aisle'. We must get better at this. #AHRQIX Tue, 27 Nov 2012 20:43:31

socialibriumm: @iclnetwork most nurses R not great @ reaching across the aisle 2 other disciplines. #ahrqix Tue, 27 Nov 2012 20:43:32

ICLNetwork: This is a must if we want 2 raise the voice of nursing in #healthcare-nurses see problems from front lines & opportunity 4 improve. #AHRQIX Tue, 27 Nov 2012 20:43:59

AHRQIX: View this toolkit for tips on integrating Clinical #Nurse Leaders into your clinical programs http://www.innovations.ahrq.gov/content.aspx?id=2744 #AHRQIX Tue, 27 Nov 2012 20:44:07

ICLNetwork: We have 2 act on what we see & be willing 2 invest in improvement work. #AHRQIX Tue, 27 Nov 2012 20:44:43

TheISRN: .@ICLNetwork, too many silos in healthcare. #AHRQIX Tue, 27 Nov 2012 20:44:52

ICLNetwork: Some ways to invest in improvement work include working task forces, putting forward innovative ideas, leading, and following. #AHRQIX Tue, 27 Nov 2012 20:45:11

AHRQIX: @DentalHealthNow This @NFP_nursefamily program improves pregnancy & child health for low-income moms http://www.innovations.ahrq.gov/content.aspx?id=2229 #AHRQIX Tue, 27 Nov 2012 20:45:48

ICLNetwork: @dentalhealthnow Agreed. There is a big and open opportunity for 'lay' health providers to positively impact #patient care. #AHRQIX Tue, 27 Nov 2012 20:46:00

AHRQIX: #Nurse-to-patient staffing ratios reduce patient deaths & improve job satisfaction among #California nurses http://www.innovations.ahrq.gov/content.aspx?id=3708 #AHRQIX Tue, 27 Nov 2012 20:47:07

ICLNetwork: @theISRN Silo mentality is a problem. Only by collaborating on patient care will this change. #AHRQIX Tue, 27 Nov 2012 20:47:22

AHRQIX: RT @ICLNetwork: @theISRN Silo mentality is a problem. Only by collaborating on patient care will this change. #AHRQIX Tue, 27 Nov 2012 20:48:01

ICLNetwork: @TheISRN Only then, will we be able to see each other as equal partners in delivering quality healthcare. #AHRQIX Tue, 27 Nov 2012 20:48:18

AHRQIX: This program enhances #patientsafety by conveying vital info accurately during #nurse shift changes http://www.innovations.ahrq.gov/content.aspx?id=1803 #AHRQIX Tue, 27 Nov 2012 20:49:07

cathyshipp: @ICLN define "lay" health providers please #AHRQIX Tue, 27 Nov 2012 20:50:02

ICLNetwork: @SepsisAlliance Collaboration with others is the key to beating back #sepsis mortality. #AHRQIX Tue, 27 Nov 2012 20:50:20

AHRQIX: This #Nurse Knowledge Exchange toolkit was developed to support better care & safety for patients & staff http://www.innovations.ahrq.gov/content.aspx?id=3211 #AHRQIX Tue, 27 Nov 2012 20:50:40

ICLNetwork: "Lay" to me means un-licensed, but not un-skilled! Community health workers are a good example of lay providers. #AHRQIX Tue, 27 Nov 2012 20:51:31

AHRQIX: RT @ICLNetwork: "Lay" to me means un-licensed, but not un-skilled! Community health workers are a good example of lay providers. #AHRQIX Tue, 27 Nov 2012 20:52:15

AHRQIX: We’ll be closing the live chat in 8 mins so be sure to ask your questions now! #AHRQIX Tue, 27 Nov 2012 20:53:03

DentalHealthNow: RT @ICLNetwork: "Lay" to me means un-licensed, but not un-skilled! Community health workers are a good example of lay providers. #AHRQIX Tue, 27 Nov 2012 20:53:15

ICLNetwork: Innovations are not limited to a discipline or a license. All stakeholders are poised 2 have critical insight and ideas. #e-patient #AHRQIX Tue, 27 Nov 2012 20:53:42

ICLNetwork: #Patients & #caregivers have unique insights because of their vantage point & we as licensed healthcare providers should value that. #AHRQIX Tue, 27 Nov 2012 20:55:39

AHRQIX: Check out this toolkit by @RWJF & @TheIHI to implement nurseinitiated quality improvement strategies http://www.innovations.ahrq.gov/content.aspx?id=2327 #AHRQIX Tue, 27 Nov 2012 20:56:02

socialibriumm: MT @ICLNetwork: Innovations r not limit 2 a discipline/license, all stakeholders r poised 2 have critical insight & ideas #e-patient #ahrqix Tue, 27 Nov 2012 20:56:31

AHRQIX: .@ICLNetwork, what are some of the cutting edge areas you’re seeing in this work? #AHRQIX Tue, 27 Nov 2012 20:56:36

ICLNetwork: Nurses R playing a central role in many areas of health care besides in-patient care. #AHRQIX Tue, 27 Nov 2012 20:57:11

AHRQIX: RT @ICLNetwork: Nurses R playing a central role in many areas of health care besides in-patient care. #AHRQIX Tue, 27 Nov 2012 20:57:40

ICLNetwork: Nurses are providing leadership in areas such as the medical home, care coordination between settings, informatics, home-based care #AHRQIX Tue, 27 Nov 2012 20:57:42

AHRQIX: .@ICLNetwork, how can social media be used to advance nurse-led innovations in healthcare? #AHRQIX Tue, 27 Nov 2012 20:58:18

ICLNetwork: #HCSM gives all stakeholders an equal voice & access to knowledge and experience. #AHRQIX Tue, 27 Nov 2012 20:58:39

ICLNetwork: The Internet and social media democratize information and delivers research, support, and best practices at your fingertips. #AHRQIX Tue, 27 Nov 2012 20:58:55

ICLNetwork: This makes being a #nurse #leader far easier than it has ever been in the past. #AHRQIX Tue, 27 Nov 2012 20:59:08

AHRQIX: RT @ICLNetwork: #HCSM gives all stakeholders an equal voice & access to knowledge and experience. #AHRQIX Tue, 27 Nov 2012 20:59:10

AHRQIX: Thank you to everyone who joined & participated in our TweetChat today! You can review the archive using #AHRQIX Tue, 27 Nov 2012 20:59:51

AHRQIX: And a special thanks to Julie Kliger for providing great information! We’re so glad you were able to join us today! @ICLNetwork #AHRQIX Tue, 27 Nov 2012 21:00:14

ICLNetwork: Thank you all for participating and thank you @AHRQIX for providing this forum to discuss nurse-led innovations. #AHRQIX Tue, 27 Nov 2012 21:01:08

socialibriumm: @ICLNetwork Thank you! #ahrqix Tue, 27 Nov 2012 21:01:53

AHRQIX: RT @ICLNetwork: Thank you all for participating and thank you @AHRQIX for providing this forum to discuss nurse-led innovations. #AHRQIX Tue, 27 Nov 2012 21:01:54

TheISRN: .@AHRQIX @ICLNetwork - Thanks Julie #AHRQIX Tue, 27 Nov 2012 21:02:31

DentalHealthNow: .Thanks to @AHRQIX @iclnetwork for such a great #TweetChat! #AHRQIX Tue, 27 Nov 2012 21:04:40

AHRQIX: Thanks for joining us! RT @DentalHealthNow: .Thanks to @AHRQIX @iclnetwork for such a great #TweetChat! #AHRQIX Tue, 27 Nov 2012 21:05:49

urmila_mainali: RT @DentalHealthNow: .Thanks to @AHRQIX @iclnetwork for such a great #TweetChat! #AHRQIX Tue, 27 Nov 2012 21:14:42

How to Join the TweetChat


NOTE: To join the TweetChat, you must have a Twitter account.

If you don’t already have an account, follow these simple instructions to get started. Setting up your account should only take 1-2 minutes at the most.

If you do have an account on Twitter, you can skip to Step 2: Joining the TweetChat.

Step1: Signing up for Twitter

1. Open your browser to the URL https://www.twitter.com External Web Site Policy or click through now with the hyperlink given.

Text description follows

You should see this page. Complete your details in the lower box titled: New to Twitter and then click the yellow button: Sign up for Twitter.

2. The following window https://twitter.com/signup External Web Site Policy opens next. Complete the remaining account details and click the yellow button: Create my account.




3. Once your account is created, Twitter takes you to a setup page. Bypass this page by typing http://www.twitter.com External Web Site Policy in your browser. This takes you to your newly created Twitter home page. See below.



4. Note that Twitter sent you an email confirmation to activate your account. This confirmation was sent to the account with which you registered. Check that account now for the confirmation and activation.



Click the blue button: Confirm your account now. If you do not have HTML mail enabled, you will not see a blue button; rather a text hyperlink will be included in your email, which you should use to activate your account.

Your account is now activated. You are ready to participate in the TweetChat. Go to Step 2: Joining the TweetChat.


Step 2: Joining the TweetChat

Using the TweetChat platform provides several features that make it easier to participate in the event, including:

  • The TweetChat platform automatically adds the #AHRQIX hashtag so you do not have to remember to type it in each of your tweets. This is important because other users will not see your tweets during the event unless you include the hashtag;
  • The TweetChat platform automatically displays all participants tweets in real time, so you do not need to refresh your browser to view the most current content; and
  • The TweetChat platform allows participants to retweet posts and reply to others directly.

Note: TweetChat does require users to authorize access to their Twitter accounts. If you do not wish to authorize access to TweetChat, you can still use your Twitter account to participate in the conversation. Be sure to include the #AHRQIX hashtag in your posts though and refresh your browser frequently.


1. On the date of the TweetChat, go to http://www.TweetChat.com External Web Site Policy, or launch your browser from the embedded hyperlink.



2. You should see the homepage for TweetChat. In the top search box, type #AHRQIX and click the black Go button. You should see the TweetChat window shown above. Click the black Sign In button to join.




3. You will see the following window asking you to allow TweetChat to authorize use of your Twitter account. If you would like to grant TweetChat authorization, choose Authorize app by clicking the blue button.



You have completed the process and are ready to participate. The following window will open and you are now able to participate in the TweetChat. If you have a question or comment, type it in the window provided and click the update button.  You will be able to view all of the participants' questions and comments throughout the event.