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What's New | October 13, 2008

Cultural Competence
This issue focuses on cultural competence, which embraces the principles of equal access and non-discriminatory practices in service delivery. Cultural competence is achieved by identifying and understanding the needs and help-seeking behaviors of individuals and families, according to the National Center for Cultural Competence. 

The featured innovations describe health care programs that provided culturally and linguistically appropriate outreach and services to diverse patients.

The featured QualityTools provide materials that organizations can use to assess and improve their cultural competence.
Featured Innovations:
Featured QualityTools:

 EthnoMed Web Site
Developed by Harborview Medical Center's Community House Calls Program; University of Washington Health Sciences Library

 The Chinese Women's Health Project: Products
Developed by The Chinese Women's Health Project

 The Cultural Competence Self-Assessment Protocol for Health Care Organizations and Systems
Developed by Beth Israel Deaconess Medical Center; Massachusetts Institute of Technology; Public Health Foundation; SUNY/Downstate Medical Center

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Also in This Issue:
Innovations >
QualityTools >

 Animated Eagle Book Series
Developed by Centers for Disease Control and Prevention (CDC) Native Diabetes Wellness Program; Indian Health Service; Tribal Leaders Diabetes Committee

 NICHD Neonatal Research Network: Extremely Preterm Birth Outcome Data
Developed by National Institute of Child Health and Human Development

 Your Guide to Preventing and Treating Blood Clots
Developed by Agency for Healthcare Research and Quality; University of Washington