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What's New | August 27, 2014

Enhancing Primary Care Access and Capacity Enhancing Primary Care Access and Capacity
Underserved communities often lack adequate access to primary health care services, increasing the risk of poor health outcomes. High demand for services can result in primary care clinics taking on large numbers of patients, leaving limited time for patient visits; many clinicians do not have the time or resources to connect vulnerable patients to the social and support services they need.

The featured Innovations describe three programs that enhanced access to primary care. One program embedded community health workers in clinical teams to help low-income patients navigate the health care system and obtain appropriate clinical and community-based services; a second used information technology to attract more primary care providers in underserved rural areas, improving patient access; and the third profile describes State legislation that increased primary care capacity in underserved communities by designating them “health enterprise zones,” thus making them eligible for financial and technical support.

The featured QualityTools include a guide to building a community "HUB" to promote collaboration, accountability, and improved outcomes for at-risk patients; a tool kit for training community health workers to help high-risk patients achieve individualized health goals; and a Web site that provides evidence-based resources about the medical home and its potential to improve the quality, safety, and effectiveness of primary care.
Featured Innovations:
Featured QualityTools:

 Connecting Those at Risk to Care: A Guide To Building a Community "HUB" To Promote a System of Collaboration, Accountability, and Improved Outcomes
Developed by Community Care Coordination Learning Network

 IMPaCT™ Model Tool Kit
Developed by Penn Center for Community Health Workers

 Patient Centered Medical Home Resource Center
Developed by Agency for Healthcare Research and Quality

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Also in This Issue:
Innovations >
QualityTools >

 Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals
Developed by The Joint Commission

 Health Information Privacy and Security: A 10 Step Plan
Developed by Office of the National Coordinator for Health IT; U.S. Department of Health and Human Services

 Oral Health Risk Assessment Tool
Developed by American Academy of Pediatrics

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