Clinical Microsystem Uses Front-Line Teams to Redesign Hospital Processes, Leading to Fewer Delays and Better Patient Service
A hospital uses a clinical microsystem improvement process to quality improvement, leading to significant enhancements in efficiency and reductions in care delays.
Community Collaborative Improves Accuracy of Medication Lists for Elderly Patients in Outpatient Clinic Setting
Aurora Health Care spearheaded a community-wide medication reconciliation initiative, involving health care consumers, providers, pharmacists, and community stakeholders, to improve the accuracy of elderly patients' medication lists.
Comprehensive Program to Promote “Fair and Just Principles" Improves Employee Perceptions of How a Health System Responds to Errors
A comprehensive program to promote adoption of a "fair and just" culture improves employee perceptions of how a health system responds to errors.
Emergency Department–Based Clinical Pharmacist Improves Quality of Care
The University of Rochester Medical Center placed a clinical pharmacist in the emergency department to serve as an integral member of the health care team, leading to an increase in quality care.
Implementing Clinical Nurse Leader Role Improves Core Measures Performance, Patient and Physician Satisfaction and Reduces Nurse Turnover
A hospital created a new position—the clinical nurse leader—to play a variety of clinical roles, leading to improved performance on Centers for Medicare & Medicaid Services core measures, lower nurse turnover, and higher patient and physician satisfaction.
Show Innovation Attempts
Show Policy Profiles
Caregivers Count Too!: A Toolkit to Help Practitioners Assess the Needs of Family Caregivers
This toolkit is a step-by-step resource filled with practical information and resources to assess caregiver needs in service delivery settings.
Medicines In My Home
Medicines in My Home is an interactive educational program about the safe and effective use of over-the-counter medicines.
National Rural Health Resource Center: Health Information Exchange Toolkit
The National Rural Health Resource Center developed this HIE toolkit, which contains resources designed for rural providers including hospitals, health networks, and others.
Standardized Color-Coded Patient Wristbands
These resources can help hospitals and health systems in voluntarily adopting standardized color-coded patient wristbands.
The Community Health Worker's Sourcebook: A Training Manual for Preventing Heart Disease and Stroke
This sourcebook serves as an instruction manual for training community health workers and as a reference and a resource for community health workers working with community members in preventing heart disease and stroke.