Remote Assessment and Treatment via Telemedicine Combined With Onsite Case Management Enhance Access to Mental Health Services for Low-Income and Minority Students
In collaboration with several community partners, the University of Texas Medical Branch provides remote mental health assessment and treatment services via videoconferencing technology and onsite case management to low-income, minority, and other students and parents in seven school-based primary care clinics in the Galveston Independent School District.
Comprehensive Emergency Department and Inpatient Changes Improve Emergency Department Patient Satisfaction, Reduce Bottlenecks That Delay Admissions
To improve emergency department patient satisfaction and throughput, St. Francis Medical Center in Los Angeles implemented a comprehensive bundle of interrelated strategies.
Program to Engage Employees in Quality Improvements Increases Patient and Employee Satisfaction and Reduces Staff Turnover
Sharp HealthCare incorporates a number of mechanisms to encourage employee engagement in patient service improvements, leading to higher patient satisfaction, perception of higher quality in the community,
Group Primary Care Visits Improve Outcomes for Patients With Chronic Conditions
Hill Physicians Medical Group offers 60- to 90-minute group appointments for patients with chronic conditions such as diabetes, hypertension, and chronic obstructive pulmonary disease, as well as menopause, prenatal care, and precolonoscopy; the program has led to improved outcomes for diabetes patients and anecdotal reports of higher patient and physician satisfaction and reduced downstream utilization.
State Partnership Supports Quality Improvement in Pediatric Practices, Leading to More Evidence-Based Care, Better Care Coordination, and High Satisfaction in Participating Practices
A State-based, public–private partnership supports quality improvement in pediatric practices, leading to greater adherence to evidence-based care and improved care coordination for children and adolescents, and to higher staff satisfaction in participating practices, and highly rated quality of care for children.
Improving Your Office Testing Process: A Toolkit for Rapid-Cycle Patient Safety and Quality Improvement
This toolkit provides information and resources to help physicians' offices, clinics, and other ambulatory care facilities assess and improve the testing process in their offices.
AHRQ Chartered Value Exchanges: Public Reporting Web Sites
This Web page provides links to public reporting Web sites sponsored by CVEs or stakeholders affiliated with a CVE.
2012 California Health Care Quality Report Card: Are You Getting Quality Health Care?
The Health Care Quality Report Card provides individuals with comprehensive, independent, statewide ratings of California's HMOs and medical groups.
Nursing Assistant Ostomy Competency Tool
This tool is used to rate nursing assistants on their performance of critical elements of care for patients with existing ostomies.
National Committee for Quality Assurance's (NCQA's) Report Card for Managed Behavioral Healthcare Organizations
The National Committee for Quality Assurance's (NCQA's) Report Card for Managed Behavioral Healthcare Organizations (MBHO) is an interactive tool that makes quality information about MBHOs more accessible to employers, health plans, and consumers.