Medical Center Improves Collection and Analysis of Demographic Information, Leading to Better Interpretation Services and Higher Quality Cardiac Care
A medical center uses a standard protocol to improve collection of racial, ethnic, and language data from patients, leading to better interpretation services for patients with limited English proficiency and to more consistent, higher quality care for cardiac patients.
Comprehensive, Integrated Palliative Care Reduces Costs and Improves Satisfaction Among Patients and Their Families Within a Large Health
Fairview Health Services’ palliative care program offers palliative care clinical and support services to inpatients, outpatients, and home care patients to mitigate suffering and improve quality of life; the program is integrated into the care process to facilitate referrals and care coordination.
Comprehensive Emergency Department and Inpatient Changes Improve Emergency Department Patient Satisfaction, Reduce Bottlenecks That Delay Admissions
To improve emergency department patient satisfaction and throughput, St. Francis Medical Center in Los Angeles implemented a comprehensive bundle of interrelated strategies.
State Partnership Supports Quality Improvement in Pediatric Practices, Leading to More Evidence-Based Care, Better Care Coordination, and High Satisfaction in Participating Practices
A State-based, public–private partnership supports quality improvement in pediatric practices, leading to greater adherence to evidence-based care and improved care coordination for children and adolescents, and to higher staff satisfaction in participating practices, and highly rated quality of care for children.
Hospital System-Based Changes Enhance Throughput and Meet Increased Demand Without Adding New Facilities
The Lehigh Valley Health Network made systems-based changes to a variety of key processes related to patient throughput, allowing the network to meet increased demand for its services.
New York Regional Health Care Report Card
This online report allows health care consumers to compare the cost and quality of commercial health insurance plans by county in New York and New Jersey.
CalQualityCare.org features information on California hospitals, medical groups, nursing homes, and other long-term care facilities, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.
Improving Your Office Testing Process: A Toolkit for Rapid-Cycle Patient Safety and Quality Improvement
This toolkit provides information and resources to help physicians' offices, clinics, and other ambulatory care facilities assess and improve the testing process in their offices.
National Committee for Quality Assurance's (NCQA's) Health Plan Report Card
This interactive tool allows users to generate a customized report card for the health plans they want to know about.
The CDC Worksite Health ScoreCard: An Assessment Tool for Employers To Prevent Heart Disease, Stroke, and Related Health Conditions
This tool is designed to help employers assess the extent to which they have applied evidence-based health promotion interventions in their worksites to prevent heart disease, stroke, and related conditions such as hypertension, diabetes, and obesity.