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Innovations
Health System Offers Routine Tests Without Need for Physician Order, Enhancing Access for Small but Growing Number of Satisfied Patients 4/23/2014
A health system allows patients to receive certain routine laboratory tests without a physician's order, enhancing access to these tests and generating positive feedback.
QualityTools
Becoming a High Reliability Organization: Operational Advice for Hospital Leaders 12/18/2013
This document is written for hospital leaders interested in providing safer and higher quality care. It presents the thoughts, successes, and failures of hospital leaders who have used concepts of high reliability to make patient care better.
Designing and Implementing Medicaid Care Management Programs: A User’s Guide 12/18/2013
The Medicaid Care Management Guide helps States design, implement, and evaluate care management programs for the chronically ill.
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Last updated: September 10, 2014.