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Innovations
Engaging Patients as Observers Represents Low-Cost, Accurate Way to Monitor and Improve Hand Hygiene in Outpatient Settings 5/22/2013
Using patients to observe the hand hygiene habits of providers in outpatient clinics proves to be a low-cost, accurate way to monitor and improve adherence to recommended guidelines.
Monthly Multidisciplinary Patient Safety Conferences Improve Hospital Staff Perceptions of Organization's Safety Culture and Increase Reporting of Adverse Events 5/15/2013
Monthly patient safety conferences that allow clinicians and all levels of staff to openly discuss adverse events improved staff perceptions of the organization's safety culture and increased the reporting of such events.
Safety Mentors Create Culture To Reduce Adverse Events and Increase Error Reporting 5/15/2013
Safety mentors at Christiana Care Health System help staff implement best-practice safety behaviors and reporting of errors and near-misses, leading to a reduction in serious adverse events and increased identification and/or reporting of near-misses.
Chronic Care and Disease Management Improves Health, Reduces Costs for Patients With Multiple Chronic Conditions in an Integrated Health System 5/8/2013
The Sutter Care Coordination Program combines chronic care and disease management to address the medical and psychosocial needs of individuals with multiple chronic conditions.
Comprehensive Program to Promote “Fair and Just Principles" Improves Employee Perceptions of How a Health System Responds to Errors 5/8/2013
A comprehensive program to promote adoption of a "fair and just" culture improves employee perceptions of how a health system responds to errors.
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QualityTools
A Compendium of Strategies to Prevent Health Care–Associated Infections in Acute Care Hospitals 3/14/2012
The Compendium is a set of strategies designed for acute care hospitals to prevent six of the most common health care–associated infections.
Hospital Pandemic Influenza Planning Checklist 3/7/2012
This checklist helps hospitals assess and improve their preparedness for responding to pandemic influenza.
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation 1/18/2012
This toolkit provides a step-by-step guide to improving the medication reconciliation process.
Implementing The Joint Commission Perinatal Care Core Measure on Exclusive Breast Milk Feeding 9/7/2011
This toolkit, published by the United States Breastfeeding Committee, addresses The Joint Commission Perinatal Care Core Measure on Exclusive Breast Milk Feeding. It provides guidelines for data collection to comply with the measure and recommendations for evidence-based best practices.
A Cultural Competency Standards Crosswalk 8/17/2011
This crosswalk outlines the relationships between the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care, issued by the Office of Minority Health, and the accreditation standards of The Joint Commission, URAC, and the National Committee for Quality Assurance (NCQA).

Last updated: May 22, 2013.