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Innovations
Electronic Referrals and Communications Reduce Wait Times for Specialty Appointments and Improve Clinician Communication and Quality of Care 8/27/2014
Electronic communications between primary care clinicians and specialists enhance access to specialty expertise for patients served by a hospital's referral network of safety net clinics.
Membership Program Provides Community-Dwelling Seniors With Access to Wide Array of Health and Social Services, Helping Them Remain in Their Homes 8/27/2014
Beacon Hill Village offers a membership program that provides access to or discounts on a wide array of health care and social support services that are designed to allow people 50 years and older to maintain their health status and independence and thus stay in their own homes as they age (rather than moving to an expensive long-term care facility).
Crisis Management Simulation Course Receives Positive Reviews, Enhances Communication and Teamwork Among Labor and Delivery Practitioners During Crises 8/13/2014
Crisis Resource Management is a 7-hour course for labor and delivery practitioners that uses various strategies of crew resource management, a safety program developed by the aviation industry, to create realistic simulations designed to facilitate improvement of teamwork and communication skills in a real labor and delivery crisis.
Policy Hospital-Affiliated Physician Group Offers Modest Performance-Based Incentives to Salaried Physicians, Leading to Sustained Improvement on Quality-Related Metrics 8/13/2014
A hospital-affiliated physician group offers modest performance-based incentives to salaried physicians, leading to sustained improvements in performance on a broad array of quality-related metrics.
Peer Coaching Combined With Nurse Outreach Improves Adherence to Medical Recommendations Among Elderly Cardiac Patients Who Live Alone Following Discharge 7/30/2014
A nurse-guided, patient-centered approach combines ongoing peer support from a trained elder with home visits and followup phone calls from an advanced practice nurse for unpartnered, elderly patients who are discharged from the hospital after a heart attack or bypass surgery. The program is intended to encourage compliance with medication regimens and recommended lifestyle changes, with the goal of reducing hospital readmissions. A 247-patient randomized controlled trial found that the program improved adherence to medical recommendations and reduced hospitalizations due to cardiac-related complications but failed to reduce overall hospital readmissions.
QualityTools
A Toolkit for the Well Child Screening of Military Children 10/9/2013
This toolkit can help in the early identification of children coping with the unique, significant challenge of a parent's military deployment.
Creating Equity Reports: A Guide for Hospitals 11/28/2012
This tool helps hospitals prepare equity reports, which identify ethnic and racial disparities in organizations and suggest ways to reduce them.
Palliative Care Tools 10/24/2012
This collection of palliative care tools can help improve health care for patients near the end of life and their families.
Hand Hygiene at Massachusetts General Hospital: Because We Care 11/24/2010
This guide, developed by Massachusetts General Hospital, provides information on hand hygiene for health care workers, patients, and visitors.
Pediatric Symptom Checklist 5/26/2010
Health care professionals can use this psychosocial screening tool to help recognize cognitive, emotional, and behavioral problems in children.
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Last updated: August 27, 2014.