Streamlined Evaluation, Transfer, and Admission Processes Significantly Reduce Waiting Times for Emergency Department Patients Awaiting Admission to Psychiatric Facility
A multidisciplinary team from a medical center and its affiliated psychiatric hospital streamlined the evaluation, transfer, and admission processes for psychiatric patients presenting to the emergency department, leading to a significant decline in waiting times before transfer to the psychiatric facility.
Encouraging Solicitation and Supporting Implementation of Employee-Generated Ideas Leads to Significant Reduction in Incidence of Common Hospital-Acquired Infection
MedStar Franklin Square Medical Center in Baltimore, MD, set up a program in which all employees are encouraged to use their own experiences to devise and implement successful solutions for reducing hospital-acquired, methicillin-resistant Staphylococcus aureus infections.
Hospital System-Based Changes Enhance Throughput and Meet Increased Demand Without Adding New Facilities
The Lehigh Valley Health Network made systems-based changes to a variety of key processes related to patient throughput, allowing the network to meet increased demand for its services.
Patient- and Family-Centered Care Initiative is Associated With High Patient Satisfaction and Positive Outcomes For Total Joint Replacement Patients
The Magee-Womens Hospital of the University of Pittsburgh Medical Center implemented the Patient- and Family-Centered Care Methodology and Practice, a low-technology, systems-based approach to inpatient care that focuses on providing care from the patient and family’s perspective; the program is associated with high rates of patient satisfaction, functional status, and adherence to evidence-based care protocols, along with low infection rates and length of stay.
Using Positive Deviance Employee-Generated Strategies Reduces MRSA Infections by 50 Percent
The Department of Veterans Affairs Pittsburgh Healthcare System used Positive Deviance to encourage all employees at two facilities to use their own experiences to brainstorm and implement strategies for reducing hospital-acquired methicillin-resistant Staphylococcus aureus infections.
Patient- and Family-Centered Care Organizational Self-Assessment Tool
This self-assessment tool, developed by the Institute for Healthcare Improvement (IHI) in conjunction with the National Initiative for Children's Healthcare Quality (NICHQ), allows organizations to understand the range and breadth of elements under patient- and family-centered care, and to assess where they are against the leading edge of practice.
How-to Guide: Improving Hand Hygiene
This how-to guide helps organizations reduce health care-associated infections, including infections due to antibiotic-resistant organisms, by improving hand hygiene practices and use of gloves among health care workers.
Plan-Do-Study-Act (PDSA) Cycle
The Plan-Do-Study-Act cycle is part of the Institute for Healthcare Improvement Model for Improvement, a simple yet powerful tool for accelerating quality improvement.
Queueing ToolPak 4.0
The Queueing ToolPak (QTP) is a Microsoft Excel add-in that performs basic calculations for waiting time analysis.
AM Bed Huddle Worksheet
The tool is designed to provide structure to AM bed meetings and to anticipate needs and aid in making decisions regarding the cancellation of elective surgery and procedures depending on demand from the emergency department and other services.