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Disease or Clinical Category

Patient Care Process

Setting of Care

Patient Population

Stage of Care

IOM Domains of Quality

Organizational Process

Quality Improvement Goals and Mechanisms

QualityTool Topics

States

Innovations

Specially trained and certified lay health workers known as "Grand-Aides" use illness-specific protocols to ensure patients receive appropriate treatment in primary care settings and to ease the transition from hospital to home after discharge; the primary care-based program has reduced unnecessary visits and demonstrated the potential to reduce costs, while the transitional care program has not yet been fully implemented or evaluated.