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Community Health Network of San Francisco

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Innovations
Automated, Telephone-Based Interactive, Language-Appropriate Monitoring Engages and Improves Health Behaviors of Low-Income Diabetes Patients 7/16/2014
The Automated Telephone Diabetes Management program, a part of the IDEALL project, provided automated telephone monitoring of individuals with poorly controlled type II diabetes who receive their care at four safety net clinics in San Francisco.
QualityTools
IDEALL Health Project: Improving Diabetes Efforts Across Language and Literacy: Automated Telephone Disease Management (ATDM) Protocol 11/11/2009
This protocol from the Improving Diabetes Efforts Across Language and Literacy (IDEALL) Health Project helps facilitators implement the Automated Telephone Diabetes Management (ATDM) support component. The tool is used for the two forms of support—automated telephone diabetes management and group medical visits—which were implemented for a group of patients with poor control of type 2 diabetes.
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Last updated: September 10, 2014.