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patient engagement OR patient involvement OR consumer engagement

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Innovations
Community Collaborative Improves Accuracy of Medication Lists for Elderly Patients in Outpatient Clinic Setting 5/1/2013
Aurora Health Care spearheaded a community-wide medication reconciliation initiative, involving health care consumers, providers, pharmacists, and community stakeholders, to improve the accuracy of elderly patients' medication lists.
Mobile Clinic Provides Comprehensive Medical Home for Homeless and At-Risk Youth, Reducing Emergency Department Visits and Increasing Followup Care 5/1/2013
A mobile health clinic provides a medical home to homeless and other at-risk youth, leading to fewer emergency department visits, more follow up care, and high levels of satisfaction.
Onsite Care Teams Enhance Access to Medical and Mental Health/Substance Abuse Services for Homeless Individuals 5/1/2013
Penobscot Community Health Center provides onsite services at a community health clinic, with psychiatric and medical professionals offering primary care, disease management, mental health, and substance abuse services, along with referrals to additional mental health and other specialty services that may be needed.
Placing Mental Health Specialists in Primary Care Settings Enhances Patient Engagement, Produces Favorable Results Relative to Evidence-Based Care 5/1/2013
An integrated care program places mental and behavioral health specialists in more than 50 primary care locations to treat patients ages 65 years and older with depression or anxiety and those who engage in risky alcohol use.
Primary Care Physician and Health Coach Teams Improve Outcomes and Reduce Costs for Complex Patients 5/1/2013
A primary care physician-health coach team delivers intensive, ongoing care management services to medically complex, chronically ill patients, leading to significant improvements in self-management behaviors, clinical outcomes, and patient satisfaction and to lower utilization and markedly slower growth in costs.
QualityTools
The Physician's Accountable Care Toolkit 5/8/2013
This guide is an explanation of the essential elements required for any successful ACO and step-by-step guidance on how to achieve each element.
A Collaborative Partnership: Resources to Help Consumers Thrive in the Medical Home 1/30/2013
This guide for health care organizations and stakeholders provides resources to improve consumer participation to help design and inform the needed patient focus of the patient-centered medical home.
Consumer Engagement Quality Toolbox 11/21/2012
The Consumer Engagement Quality Toolbox for the National Partnership for Women & Families ensures consumers are actively involved in the work of the Alliances to represent the patient perspective and encouraging patients to take an active role in their health care by seeking out reliable information as they make choices about their doctors and hospitals.
Implementing Dana-Farber Cancer Institute Patient Safety Rounds in Your Organization – A Toolkit 11/2/2011
This toolkit can help hospitals and other health care organizations implement a patient safety program that takes a dual approach: Dedicated staff members interview other clinical staff about potential safety issues, while volunteer former patients interview current patients to solicit their views on hospital safety.
Model Public Report Elements: A Sampler 3/2/2011
This guide provides an illustrative menu of public report elements from health care provider performance reports from around the country.

Last updated: May 08, 2013.