Innovations
Emergency Department Expedites Treatment of Moderate Acuity Patients, Reducing Length of Stay and Walkouts 5/22/2013
A hospital emergency department triages moderately acute patients to a "midtrack" area where a nurse practitioner further evaluates them and provides treatment under a physician's supervision, leading to lower length of stay and fewer patient walkouts.
Patient-Centered Redesign Improves Patient and Staff Satisfaction at Outpatient Cancer Center 5/15/2013
An outpatient cancer center redesign incorporated features that create a soothing, healing environment for patients, leading to an increase in patient and staff satisfaction.
Intensive Case Management Reduces Inpatient Admissions and Emergency Department Visits Among Costly, Medically Complex Patients Without Insurance 5/8/2013
Intensive case management and care coordination significantly reduces inpatient admissions and emergency department visits for costly, medically complex patients who lack insurance.
Multidisciplinary Hospital Team Proactively Meets With Patients and/or Families, Allowing Them to Better Deal With Unexpected Deaths and Other Negative Events 5/8/2013
A multidisciplinary hospital team reaches out to and meets with patients and family members in a compassionate, supportive manner, allowing them to better deal with the loss of a loved one or other unexpected, negative events.
Patient- and Family-Centered Care Initiative is Associated With High Patient Satisfaction and Positive Outcomes For Total Joint Replacement Patients 5/8/2013
The Magee-Womens Hospital of the University of Pittsburgh Medical Center implemented the Patient- and Family-Centered Care Methodology and Practice, a low-technology, systems-based approach to inpatient care that focuses on providing care from the patient and family’s perspective; the program is associated with high rates of patient satisfaction, functional status, and adherence to evidence-based care protocols, along with low infection rates and length of stay.
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QualityTools
Road to Health Toolkit Evaluation Guide 12/5/2012
This toolkit for community health workers, diabetes educators, and health educators presents easy-to-use tools for collecting key pieces of data in evaluations.
Cancer Care Patient Navigation Tools for Community Cancer Centers 10/24/2012
These tools can help community cancer centers establish a comprehensive patient navigation program.
Performance Measurement and Public Reporting Quality Toolbox 10/10/2012
This toolbox for patients and consumers provides health care quality information to make better health care decisions.
Always Events® Toolbox 5/9/2012
This toolbox contains tools and strategies to assist health care professionals in implementing Always Events® initiatives and meeting their patient- and family-centered care goals.
Promoting Your Public Report: A Hands-On Guide 4/11/2012
This toolkit is designed to help communities increase awareness and use of their public reports comparing health care quality, cost, patient experience, and other aspects of value by consumers and other important audiences.
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