Dedicated Inpatient Unit Improves Outcomes and Generates High Satisfaction for Women With Severe Perinatal Depression
A dedicated inpatient unit features a physical environment, staffing, policies, and services tailored to women with severe perinatal depression, leading to improvements in outcomes and high levels of patient satisfaction.
Patient Advisers Participate in Hospital Councils, Committees, Staff Training, and Other Activities, Contributing to Improved Patient Satisfaction and Better Organizational Performance
Current and former patients participate in hospital and department advisory councils, committees, peer support, staff training and education, and other activities related to patient-centered care, contributing to higher patient satisfaction and improved organizational performance.
Patient-Centered Redesign Improves Patient and Staff Satisfaction at Outpatient Cancer Center
An outpatient cancer center redesign incorporated features that create a soothing, healing environment for patients, leading to an increase in patient and staff satisfaction.
Solo Physician's Use of Virtual and Phone Visits, Same-Day Appointments, and Extended In-Person Visits Leads to High Patient Satisfaction and Improved Chronic Disease Outcomes
A solo family practitioner provides 24-hour-a-day, 7-day-a-week access to care for her patients through liberal use of "virtual" or e-mail visits, telephone calls, same-day appointments, and extended office visits.
Engaging Room Design and Distraction Techniques Comfort Pediatric Radiology Patients, Leading to Less Need for Sedation, Shorter Wait Times, Higher Satisfaction
A pediatric radiology department uses theme-based room designs, multisensory distractions, and age-appropriate interactions and techniques to engage and distract young patients, leading to significantly less use of sedation, shorter scheduling lead times, increased throughput, and higher parent and staff satisfaction.
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Engaging Patients in Improving Ambulatory Care
This toolkit, for health care organizations and primary care practices, provides guidance on how to work with patients and families to improve care.
Environmental Scan of Instruments to Inform Consumer Choice in Assisted Living Facilities
This report examines questionnaires, surveys, and other instruments currently used to assess the services and quality of care in assisted living facilities across the United States.
Minnesota Community Measurement: Provider Tools and Resources
These tools and resources for providers and health professionals complement the categories of data reported by the Minnesota Community Measurement.
Getting Started in Video Ethnography: A Catalyst for Guiding and Motivating Quality Improvement
This toolkit is a step-by-step guide for individual quality improvement advisers or improvement teams, health care providers, nurses, physicians, applied researchers, and others interested in conducting field work interviews and observation to identify gaps and opportunities to improve health care quality from the perspectives of patients.
Road to Health Toolkit Evaluation Guide
This toolkit for community health workers, diabetes educators, and health educators presents easy-to-use tools for collecting key pieces of data in evaluations.