Patient- and Family-Centered Care Initiative is Associated With High Patient Satisfaction and Positive Outcomes For Total Joint Replacement Patients
The Magee-Womens Hospital of the University of Pittsburgh Medical Center implemented the Patient- and Family-Centered Care Methodology and Practice, a low-technology, systems-based approach to inpatient care that focuses on providing care from the patient and family’s perspective; the program is associated with high rates of patient satisfaction, functional status, and adherence to evidence-based care protocols, along with low infection rates and length of stay.
Hospital Laboratory Redesigns Space, Standardizes Staff Roles and Collection/Processing Systems, Leading to Enhanced Efficiency and Productivity
A hospital laboratory reconfigured physical space, redefined job responsibilities, and standardized the collection and processing of specimens, leading to faster test turnaround times, cost savings, and enhanced productivity.
Small, Rapid-Cycle Process Improvement Projects Produce Many Benefits for Hospital, Including Increasing Nurse Time Spent With Patients
Using Toyota Production System principles, William Beaumont Hospitals implemented many small, rapid-cycle process improvement projects designed to improve workflow and patient flow; these projects have led to meaningful increases in nurse time spent with patients, shorter patient waiting times, faster radiology test turnaround, fewer missing and discarded medications, and greater staff engagement.
Multipronged Active Surveillance System Eliminates Common Infection for Patients in Transplant Intensive Care Unit
A multipronged active surveillance program for vancomycin-resistant Enterococcus (VRE) significantly reduces VRE transmission rates in a 12-bed transplant intensive care unit.
Evidence-Based Bundle Increases Adherence to Recommended Practices, Leading to Fewer Central Line Infections and Lower Costs
Implementation of an evidence-based bundle of interventions led to a 75 percent reduction in central line infections in four intensive care units, yielding annual cost avoidance of approximately $1 million.