Innovations
Deaf Community Health Workers Provide Culturally Appropriate Education and Support to Deaf Patients, Improving Patient Knowledge and Engagement 5/22/2013
Trained community health workers accompany members of the Minnesota Deaf community on medical appointments and conduct home visits, leading to improved access to culturally appropriate care, improvements in patient understanding, trust and confidence, and better adherence to recommended care.
Engaging Patients as Observers Represents Low-Cost, Accurate Way to Monitor and Improve Hand Hygiene in Outpatient Settings 5/22/2013
Using patients to observe the hand hygiene habits of providers in outpatient clinics proves to be a low-cost, accurate way to monitor and improve adherence to recommended guidelines.
Implementation of Attention Deficit Hyperactivity Disorder Guidelines With Community-Based Physicians Results in Fewer Hospital Referrals and Improved Outcomes 5/22/2013
A children's hospital works with community-based primary care physicians to increase adherence to established guidelines for the diagnosis and treatment of children with attention deficit/hyperactivity disorder.
Policy
State Legislation Supports Professional Development of Community Health Workers, Leading to Greater Professional Recognition, Enhancements in Training, and Funding 5/22/2013
An alliance of government and not-for-profit agencies aided the passage of various legislative provisions in Massachusetts designed to create a more stable, systemic role for community health workers, leading to greater professional recognition, an expanded workforce and training infrastructure, and increased funding of services.
Streamlined Evaluation, Transfer, and Admission Processes Significantly Reduce Waiting Times for Emergency Department Patients Awaiting Admission to Psychiatric Facility 5/22/2013
A multidisciplinary team from a medical center and its affiliated psychiatric hospital streamlined the evaluation, transfer, and admission processes for psychiatric patients presenting to the emergency department, leading to a significant decline in waiting times before transfer to the psychiatric facility.
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