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Innovations
Remote Viewing of Neonatal Intensive Care Unit Babies by Mother Promotes Bonding, Potentially Improves Infants' Long-Term Outcomes 8/13/2014
Remote viewing of neonatal intensive care unit infants reduces maternal anxiety and promotes mother–infant bonding.
Policy Voluntary Citywide Initiative To Support Mothers Who Choose To Breastfeed Attracts Many Hospitals, Wins Support of Medical Community 8/13/2014
A city health department encourages public and private maternity hospitals to voluntarily adopt various policies to support new mothers who choose to breastfeed exclusively. The program has attracted many participating hospitals, won broad support within the medical community, and increased the proportion of new mothers who breastfeed exclusively during their hospital stay.
Palliative Care Program Honors Parent Wishes and Provides Support, Generating Positive Feedback From Families Facing Loss of Baby 7/30/2014
A neonatal palliative care program supports and arranges needed services for families who experience the loss of a baby, generating very positive anecdotal feedback from those served.
Patient- and Family-Centered Care Initiative Is Associated With High Patient Satisfaction and Positive Outcomes for Total Joint Replacement Patients 7/30/2014
Magee-Womens Hospital of the University of Pittsburgh Medical Center implemented the Patient and Family Centered Care Methodology and Practice, a low-technology, systems-based approach to inpatient care that focuses on providing care from the patient's and family’s perspective; the program is associated with high rates of patient satisfaction, functional status, and adherence to evidence-based care protocols, along with low infection rates and length of stay.
Nursing Students Provide Free Doula Care to Underserved Women, Leading to Fewer Preterm Deliveries, Low Birthweight Babies, and Cesarean Sections 7/16/2014
Nursing students provide free doula care to underserved women, leading to fewer preterm births, low birthweight babies, and cesarean sections, and generating high levels of patient satisfaction.
QualityTools
Ensuring Correct Surgery 3/12/2014
This pamphlet will help patients understand what will happen before they undergo surgery.
30 Safe Practices for Better Health Care. Fact Sheet 12/18/2013
The National Quality Forum has identified 30 safe practices that, evidence shows, can work to reduce or prevent adverse events and medication errors. These practices can be universally adopted by all health care settings to reduce the risk of harm to patients.
Is Our Pharmacy Meeting Patients’ Needs? A Pharmacy Health Literacy Assessment Tool User’s Guide 12/18/2013
This pharmacy health literacy tool was designed to capture perspectives of three critical audiences-objective auditors, pharmacy staff, and patients. The parts of the assessment are complementary and designed to form a comprehensive assessment.
Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff 12/18/2013
This training program is designed to introduce pharmacists to the problem of low health literacy in patient populations and to identify the implications of this problem for the delivery of health care services.
Advancing Pharmacy Health Literacy Practices Through Quality Improvement: Curricular Modules for Faculty 10/9/2013
These curricular modules, for pharmacy faculty, integrate health literacy and health literacy quality improvement into courses, experiential education, and projects for PharmD students and pharmacy residents.

Last updated: September 10, 2014.