Teamwork Enhancement Program Improves Obstetric Care in a Military Hospital
An evidence-based teamwork and communication program implemented in the labor and delivery unit of Madigan Army Medical Center led to an improved care process.
Cardiac Unit Features Acuity-Adjustable Rooms and Other Patient-Centered Programs, Leading to Well-Above Average Outcomes and Patient Satisfaction
A cardiothoracic care unit uses a multifaceted approach to patient- and family-centered care, leading to a well-above-average performance with respect to patient outcomes and satisfaction.
Palliative Care Program Honors Parent Wishes and Provides Support, Generating Positive Feedback From Families Facing Loss of Baby
A neonatal palliative care program supports and arranges needed services for families who experience the loss of a baby, generating very positive anecdotal feedback from those served.
Nursing Students Provide Free Doula Care to Underserved Women, Leading to Fewer Preterm Deliveries, Low Birthweight Babies, and Cesarean Sections
Nursing students provide free doula care to underserved women, leading to fewer preterm births, low birthweight babies, and cesarean sections, and generating high levels of patient satisfaction.
Patient- and Family-Centered Care Initiative Is Associated With High Patient Satisfaction and Positive Outcomes for Total Joint Replacement Patients
Magee-Womens Hospital of the University of Pittsburgh Medical Center implemented the Patient and Family Centered Care Methodology and Practice, a low-technology, systems-based approach to inpatient care that focuses on providing care from the patient's and family’s perspective; the program is associated with high rates of patient satisfaction, functional status, and adherence to evidence-based care protocols, along with low infection rates and length of stay.
30 Safe Practices for Better Health Care. Fact Sheet
The National Quality Forum has identified 30 safe practices that, evidence shows, can work to reduce or prevent adverse events and medication errors. These practices can be universally adopted by all health care settings to reduce the risk of harm to patients.
Advancing Pharmacy Health Literacy Practices Through Quality Improvement: Curricular Modules for Faculty
These curricular modules, for pharmacy faculty, integrate health literacy and health literacy quality improvement into courses, experiential education, and projects for PharmD students and pharmacy residents.
Ensuring Correct Surgery
This pamphlet will help patients understand what will happen before they undergo surgery.
Is Our Pharmacy Meeting Patients’ Needs? A Pharmacy Health Literacy Assessment Tool User’s Guide
This pharmacy health literacy tool was designed to capture perspectives of three critical audiences-objective auditors, pharmacy staff, and patients. The parts of the assessment are complementary and designed to form a comprehensive assessment.
Quick Tips—When Planning for Surgery
This tool presents 12 questions patients should ask their doctor before having surgery.