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Innovations
14-Hospital Telepharmacy Program Reduces Order Processing Time, Frees Up Pharmacists for Quality-Enhancing Initiatives, and Saves Money 7/16/2014
A telepharmacy program enables offsite pharmacists to review and approve medication orders in 14 hospitals, leading to expanded hours of service, reduced order processing times, enhanced pharmacy services, higher nurse satisfaction, freed up pharmacist time, and more than $1 million in annual cost savings.
Archived Adopting "Flow Management" Improves Efficiency, Throughput, and Quality of Care in Hospital Surgery Units 7/16/2014
Borrowing from other industries, a large hospital implemented principles of "flow management" to redesign the flow of operations in its surgical department, leading to enhanced quality of care, improved patient and provider satisfaction, and reductions in the frequency of delayed and canceled surgeries.
Electronic Standing Orders Highlight Care Gaps and Allow Nonphysicians to Address Them, Leading to Increased Provision of Preventive Services 7/16/2014
Primary care practices incorporate standing orders for preventive care services into the electronic health record, allowing nonphysician clinical staff to fill gaps in care; the program substantially increased the provision of needed services to eligible patients.
Emergency Department Protocol Leads to Faster Identification and Treatment of Pediatric Patients With Sepsis 7/16/2014
A “shock" protocol involving computerized flagging of abnormal vital signs and initiation of treatment based on standardized order sets led to faster identification and treatment of children with suspected sepsis in the emergency department.
Group Visits Expand Capacity to Serve Dementia Patients and Caregivers, Result in High Levels of Patient and Provider Satisfaction 7/16/2014
Group visits allow substantially more patients with dementia to be served with only a modest increase in clinician time, leading to high levels of patient, caregiver, and provider satisfaction.
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QualityTools
Payment Adjustments Tool For eHealth Programs 7/16/2014
This interactive tool helps practitioners determine their payment adjustments and reimbursements for each of the Medicare incentive programs.
Developing and Running a Primary Care Practice Facilitation Program: A How-to Guide 6/18/2014
This how-to guide was designed to support organizations interested in starting a practice facilitation program for primary care transformation.
Closing the Quality Gap: A Critical Analysis of Quality Improvement Strategies, Volume 1—Series Overview and Methodology 5/7/2014
This report (the first volume in a series) provides an overview of methods and theoretical underpinnings of the quality improvement field of study.
Common Ground: Public Health Preparedness Toolkit 5/7/2014
The Common Ground Project was designed to assist chronic disease and preparedness departments in public health agencies by documenting and defining business processes common to each of them and identifying the requirements for information systems that would support these processes.
Health Workforce Information Center: Resources 5/7/2014
The Health Workforce Information Center provides free access to the most recent resources on the nation’s health workforce in one easy-to-use online location.

Last updated: July 16, 2014.