Health Navigators Support Self-Management With Primary Care Patients, Leading to Improved Behaviors and Lower Utilization
Health navigators help primary care patients access medical and community resources, leading to significant improvements in health-related and self-management behaviors and health outcomes and to meaningful declines in emergency department and inpatient utilization.
Diabetes Educators Provide Counseling at Worksites, Leading to Enhanced Knowledge, Improved Outcomes, and Reduced Absenteeism
Diabetes educators come to office and factory worksites for scheduled one-on-one counseling sessions with employees, leading to better diabetes knowledge; improvements in blood sugar, cholesterol, and weight control; and reduced absenteeism.
Hair Stylists Who Serve as Lay Health Educators Encourage Clients To Adopt Behaviors That Reduce Health Risks
Healthy Hair Starts with a Healthy Body™ is a salon-based campaign to educate African-American adults in urban areas of Michigan about how to reduce the risks of chronic kidney disease, diabetes, and hypertension.
Integrating Behavioral Health and Nutrition Services Into Primary Care Clinics Significantly Reduces Mental Health–Related Hospitalizations for Staff-Model Health Maintenance Organization
A health maintenance organization integrated mental and behavioral health care and nutrition services with primary care delivery, leading to a more than 50-percent reduction in mental health–related hospitalizations.
Small, Rapid-Cycle Process Improvement Projects Produce Many Benefits for Hospital, Including Increasing Nurse Time Spent With Patients
Using Toyota Production System principles, William Beaumont Hospitals implemented many small, rapid-cycle process improvement projects designed to improve workflow and patient flow; these projects have led to meaningful increases in nurse time spent with patients, shorter patient waiting times, faster radiology test turnaround, fewer missing and discarded medications, and greater staff engagement.