Adopting "Flow Management" Improves Efficiency, Throughput, and Quality of Care in Hospital Surgery Units
Borrowing from other industries, a large hospital implemented principles of "flow management" to redesign the flow of operations in its surgical department, leading to enhanced quality of care, improved patient and provider satisfaction, and reductions in the frequency of delayed and canceled surgeries.
Practice-Based Teams of Clinicians and Development Experts Enhance Access to Care and Improve Parenting Skills and Knowledge Among Children and Their Families
Healthy Steps for Young Children (Healthy Steps) is a national initiative that encourages use of clinician-childhood development expert teams in physician offices to promote the use of timely preventive care; parent education and support; and other interventions to address the physical, emotional, and intellectual development of children from birth to age 3.
Shelter-Based Medical Care and Case Management Enhance Access to Services for Homeless Women, Improve Outcomes, and Lower Costs
Volunteer physicians, supported by paid nurse case managers, provide homeless women with needed medical care in homeless shelters and connect the women to other needed medical and social services. The program has enhanced access to services, improved outcomes, and generated significant cost savings.
Toolkit-Supported Safety Rounds With Staff and Patients Enhance Reporting of Medical Errors and Near Misses
The Dana-Farber Cancer Institute uses safety rounds with staff and patients, supported by a toolkit, to promote a culture of safety and reduce medical errors by proactively identifying and addressing potential safety problems.
Hospital-Affiliated Physician Group Offers Modest Performance-Based Incentives to Salaried Physicians, Leading to Sustained Improvement on Quality-Related Metrics
A hospital-affiliated physician group offers modest performance-based incentives to salaried physicians, leading to sustained improvements in performance on a broad array of quality-related metrics.
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