Automated Pharmacy Alerts Followed by Pharmacist-Physician
Collaboration Reduce Inappropriate Prescriptions Among Elderly
Kaiser Permanente Colorado developed a computerized alert system to notify pharmacists when elderly patients are prescribed potentially inappropriate medications; alerted pharmacists consult with the physicians to discuss the prescription, leading to a reduction in inappropriate prescribing.
Managed Care Organization and Visiting Nurse Association Offer Standardized Education to Elderly Heart Failure Patients, Improving Self-Management and Reducing Readmissions
Kaiser Permanente Colorado and the Visiting Nurse Association in Denver jointly offer intense, consistent education to elderly heart failure patients discharged from the hospital in need of home-based skilled nursing care, leading to improved knowledge and self-management skills and fewer readmissions.
Solo Physician's Use of Virtual and Phone Visits, Same-Day Appointments, and Extended In-Person Visits Leads to High Patient Satisfaction and Improved Chronic Disease Outcomes
A solo family practitioner provides 24-hour-a-day, 7-day-a-week access to care for her patients through liberal use of "virtual" or e-mail visits, telephone calls, same-day appointments, and extended office visits.
Automated Calls Followed by Mailed Kits Significantly Increase Colorectal Cancer Screening Rate in Those Overdue for Testing
Health plan members due for colorectal cancer screening and at low risk for the disease receive an automated educational call and a test kit to compete at home and return by mail, leading to a fourfold increase in the likelihood of screening in this hard-to-reach population.
Sexually Transmitted Infections Clinic Offers Testing-Only Express Visit to Eligible Patients, Leading to Shorter Waits, Increased Throughput
A sexually transmitted infections clinic uses a triage system to identify patients eligible for a testing-only "express visit," leading to reduced waiting times for patients and enhanced throughput for the clinic.