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Innovations & QualityTools

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Innovations
Teamwork Enhancement Program Improves Obstetric Care in a Military Hospital 4/23/2014
An evidence-based teamwork and communication program implemented in the labor and delivery unit of Madigan Army Medical Center led to an improved care process.
Patient Advisers Participate in Hospital Councils, Committees, Staff Training, and Other Activities, Contributing to Improved Patient Satisfaction and Better Organizational Performance 4/22/2014
Current and former patients participate in hospital and department advisory councils, committees, peer support, staff training and education, and other activities related to patient-centered care, contributing to higher patient satisfaction and improved organizational performance.
Standardized Contact Process Based on Individual Physician Preferences Saves Nurses Significant Time When Trying to Reach Doctors 4/9/2014
St. Rita’s Medical Center uses a system based on individualized physician preferences that allows nurses to contact physicians at any time of day by making only one phone call, leading to significant time savings.
Standardized Communication Process Guided by Daily Goals Form Improves Nurse–Physician Communication and Increases Nurse and Patient Satisfaction on Surgical Unit 3/26/2014
Clinicians on a surgical unit use a standardized communication process during daily rounds, leading to better nurse–physician communication and to higher nurse and patient satisfaction.
Standardized Nursing Terminology and Communication Protocols Lead to Increased Use of Patients' Plan of Care 3/12/2014
Standardized plans of care, enabled by the Hands-on Automated Nursing Data System, helps nurses document and communicate patient information, which is particularly critical during patient handoffs.
QualityTools
Survey User's Guide: Nursing Home Survey on Patient Safety 12/18/2013
This user guide provides a general overview of the issues and major decisions involved in conducting the Nursing Home Survey on Patient Safety Culture and reporting the results.
Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture 10/9/2013
This document contains references to Web sites that provide practical resources hospitals can use to implement changes to improve patient safety culture and patient safety.
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation 10/9/2013
This toolkit provides a step-by-step guide to improving the medication reconciliation process.
Guide to Patient and Family Engagement in Hospital Quality and Safety 7/31/2013
The Guide to Patient and Family Engagement in Hospital Quality and Safety is a tested, evidence-based resource to help hospitals work as partners with patients and families to improve quality and safety.
Studer Group Toolkit: Patient Safety 6/19/2013
This toolkit provides health care leaders and frontline staff specific tactics they can immediately put into action to improve patient safety outcomes.
Other Related Results
ISSUES
Health IT in Care Coordination 7/20/2011

Last updated: April 23, 2014.