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Innovations
Community Liaisons Facilitate Access to Culturally Competent Care for Orthodox Jewish, Chinese, and Arab Patients 4/9/2014
Culturally competent community liaisons help members of the Orthodox Jewish, Arab, and Chinese communities access health care and community-based services, leading to a better patient experience.
Computerized, Multilingual Visual Medication Schedule and Teach-Back Protocols Improve Anticoagulation Control for Low-Literacy Patients 4/9/2014
A randomized clinical trial at San Francisco General Hospital used visual medication schedules and brief teach-back protocols in English, Spanish, and Cantonese to improve anticoagulant control among low-literacy patients in the public hospital's anticoagulation clinic.
Deaf Community Health Workers Provide Culturally Appropriate Education and Support to Deaf Patients, Improving Patient Knowledge and Engagement 4/9/2014
Trained community health workers accompany members of the Minnesota Deaf community on medical appointments and conduct home visits, leading to improved access to culturally appropriate care, improvements in patient understanding, trust and confidence, and better adherence to recommended care.
Hospital-Based Program Protects Newborns by Providing Pertussis Vaccinations to Medically Underserved Hispanic Mothers and Caregivers 4/9/2014
Hospital-based program increases use of pertussis vaccinations for mothers who have just given birth and others who will be in regular contact with the infant at home (and who therefore represent a potential source of infection to the infant).
Culturally Appropriate, School-Based Education and Support Reduces Likelihood That Latino Teens Will Engage in Risky Sexual Behaviors 3/26/2014
A high school–based program provides culturally appropriate education and follow up support to Latino teenagers, leading to reduced likelihood of engaging in risky sexual behaviors.
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QualityTools
The Community Health Worker's Sourcebook: A Training Manual for Preventing Heart Disease and Stroke 4/9/2014
This sourcebook serves as an instruction manual for training community health workers and as a reference and a resource for community health workers working with community members in preventing heart disease and stroke.
Communication Climate Assessment Toolkit 2/26/2014
The Communication Climate Assessment Toolkit (C-CAT) is an organizational performance assessment toolkit designed to assist organizations in meeting the needs of a diverse patient population.
The Patient Education Materials Assessment Tool (PEMAT) and User’s Guide 1/15/2014
The Patient Education Materials Assessment Tool, designed for health professionals, providers, librarians, and others working with patients or consumers, provides a guide to evaluate and compare understandability and actionability of patient education materials.
Accessible Health Information Technology (IT) for Populations With Limited Literacy: A Guide for Developers and Purchasers of Health IT 12/18/2013
This guide and checklist for developers and purchasers of health information (IT) provides structure, strategies, and other resources for the development of accessible health IT products.
Health Literacy Measurement Tools 12/18/2013
This set of clinician tools helps physicians quickly assess the health literacy of patients and how much they understand information to make appropriate health decisions.

Last updated: April 09, 2014.