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Innovations
24-Hour, Bilingual Nurse Line Provides Advice and Interpreter Services for Plan Members, Leading to Wiser Decisions and Cost Savings 7/30/2014
Molina Healthcare, a Medicaid managed care organization, instituted a 24-hour bilingual advice line to address the health and language needs of its low-income, Spanish-speaking members; the program helped members make wiser choices, leading to fewer emergency department visits and significant cost savings.
Policy Alliance Creates Community Health Workers’ Scope of Practice, Training Curriculum, Certificate Program, and Reimbursement Strategy, Expanding Their Integration Into the Health System to Reduce Health Disparities 7/30/2014
A statewide consortium of community health workers, public agencies, and nonprofits aimed to reduce health disparities by developing a standardized scope of practice, creating a training and certificate program and a stable funding strategy to secure reimbursement from Medicaid. Their work resulted in greater integration for these workers in the health care work force.
Capitated Health Center Uses Health Coaches to Manage Chronic Illnesses, Leading to Improved Clinical Outcomes 7/30/2014
Trained, bilingual medical assistants in a capitated health center serve as health coaches to chronically ill (often diabetic) patients of similar ethnic or racial backgrounds, leading to better disease management and clinical outcomes for those with diabetes, very positive feedback from patients and center staff, and low turnover among medical assistants and coaches.
Community- and Practice-Based Teams, Real-Time Information, and Financial Incentives Help Medical Homes Improve Care, Reduce Utilization and Costs 7/30/2014
As part of a statewide, public-private initiative, a largely rural Vermont community supports its six medical patient-centered medical home practices with a multidisciplinary provider team, real-time electronic information, and insurer-funded financial incentives, leading to more appropriate care and services and lower utilization and growth in health care spending.
Community Coalition Supports Schools in Helping Students Increase Physical Activity and Make Better Food Choices 7/30/2014
A community-based coalition in rural Pennsylvania conducts ongoing marketing, supports schools, and sponsors community events in an effort to promote healthier behaviors by students, leading to more physical activity and better food choices.
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QualityTools
2013 National Healthcare Disparities Report 7/30/2014
The purpose of the National Healthcare Disparities Report (NHDR) is to identify the differences or gaps through which some populations receive poor or worse care than others and to track how these gaps are changing over time.
2013 National Healthcare Quality Report 7/30/2014
The key function of the National Healthcare Quality Report (NHQR) is to summarize the state of health care quality and access for the Nation and report on progress and opportunities for improving health care quality, as mandated by the U.S. Congress. This report measures trends in effectiveness of care, patient safety, timeliness of care, patient centeredness, and efficiency of care.

A Family Guide: Integrating Mental Health and Pediatric Primary Care 7/16/2014
This guide for families provides practical information about the integrated care movement and how this approach can improve the quality of care children receive in pediatric primary care settings.
Rural Assistance Center: Tools for Success 7/2/2014
The Rural Assistance Center provides access to resources that support grant writing, demonstrate program effectiveness, and show innovative program techniques being developed in other rural communities.
A Guide To Improving Children's Oral Health Care: Tools for the Head Start Community 6/18/2014
This guide for Early Head Start/Head Start (EHS/HS) staff provides information to coordinate and establish dental homes and improve oral health care for high-risk, low-income children.
Other Related Results
ARTICLES
How Middle Managers Can Influence Innovation Implementation 5/7/2014
Addressing Health Disparities 3/26/2014
Challenges Facing Rural Health Care 3/26/2014
Connecting Underserved Patients to Primary Care After Emergency Department Visits 3/26/2014
Focusing on Priority Populations 3/26/2014
Improving Access to Specialty Care for Medicaid Patients 3/26/2014
Public- and Private-Sector Initiatives Are Reducing Health Disparities Among Children 3/26/2014
Formalization of the Pathways Model Facilitates Standards and Certification 2/26/2014
Telehealth Improves Access and Quality of Care for Alaska Natives 5/22/2013
Public Health Workforce Faces New Challenges and Opportunities 4/17/2013
ISSUES
Policies To Reduce Health Care Disparities 9/25/2013
Culturally Appropriate Care and Health Education 8/14/2013
Improving Care for Frontier Populations 5/22/2013
Dental Health Programs for Underserved Populations 2/27/2013
Innovative Strategies To Increase Cancer Screening 2/13/2013
Reducing Health Disparities Among Children 12/19/2012
Health Care for Underserved Populations 11/7/2012
Reducing Disparities Through Peer Support 7/18/2012
Mental Health Care for Underserved Populations 2/15/2012
Culturally Tailored Programs 1/18/2012
Clinical & Community Linkages 8/3/2011
Health in Underserved Women 5/11/2011
Community Care Coordination 9/15/2010
Language/Culture Matching 8/4/2010
Reducing Youth Health Disparities 4/28/2010
Oral Health Disparities 10/28/2009
Women's Health 6/22/2009
Culturally Competent Care 3/16/2009
Using the Pathways Model to Increase Access to Health Care 2/2/2009
Cultural Competence 10/13/2008
Health and Health Care Disparities Among Vulnerable Populations 6/23/2008
Providing Access to Care in Rural and Community-based Settings 6/9/2008
VIDEOS
Field-Based Outreach Workers Facilitate Access to Health Care and Social Services for Underserved Individuals in Rural Areas
Remote Visits by Pediatricians for Sick Children at Inner-City and Other Child Care Centers/Schools Reduce Absences and Emergency Department Use

Last updated: July 30, 2014.