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ALL (818)   |   Innovations (386)   |   QualityTools (432)
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Innovations
24-Hour, Bilingual Nurse Line Provides Advice and Interpreter Services for Plan Members, Leading to Wiser Decisions and Cost Savings 7/30/2014
Molina Healthcare, a Medicaid managed care organization, instituted a 24-hour bilingual advice line to address the health and language needs of its low-income, Spanish-speaking members; the program helped members make wiser choices, leading to fewer emergency department visits and significant cost savings.
American Indian Nation–Owned Skilled Nursing Facility Provides Culturally Responsive Services, Leading to High Patient Satisfaction and Low Staff Turnover 7/30/2014
A Native American tribe–owned skilled nursing facility provides culturally competent services using a holistic approach to health and well-being, leading to high patient and family member satisfaction and low staff turnover.
Baby-Friendly Hospital Initiative Leads to Sustained Increases in Breastfeeding Among Low-Income Whites and Minorities 7/30/2014
Boston Medical Center adopted the Baby-Friendly™ Hospital Initiative, a 10-step program that has led to sustained increases in the initiation of breastfeeding.
Capitated Health Center Uses Health Coaches to Manage Chronic Illnesses, Leading to Improved Clinical Outcomes 7/30/2014
Trained, bilingual medical assistants in a capitated health center serve as health coaches to chronically ill (often diabetic) patients of similar ethnic or racial backgrounds, leading to better disease management and clinical outcomes for those with diabetes, very positive feedback from patients and center staff, and low turnover among medical assistants and coaches.
Community Liaisons Facilitate Access to Culturally Competent Care for Orthodox Jewish, Chinese, and Arab Patients 7/30/2014
Culturally competent community liaisons help members of the Orthodox Jewish, Arab, and Chinese communities access health care and community-based services, leading to a better patient experience.
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QualityTools
Informed Medical Decisions Foundation: Tools for Providers 7/30/2014
Shared decisionmaking is a collaborative process that allows patients and their providers to make health care treatment decisions together. These videos, for health care providers, provide information on the process and patient decision aids.
Mobile Health Roadmap 7/30/2014
The Mobile Health Roadmap provides guidance to professionals, organizations, corporations, and health systems on the adoption of mobile and mHealth (mobile health) devices.
Family Health History Toolkit 7/16/2014
The Family Health History Toolkit will help patients talk about their family health history, write down what they learn, and then share it with their doctor and family members.
Community Provider Toolkit: Serving Veterans Through Partnership. Mental Health and Wellness (Mini-Clinics) 7/2/2014
This Web site for clinicians features treatment tools to support the rehabilitation and recovery of military military veterans with mental health issues.
Safety Net Medical Home Initiative: Resources and Tools 7/2/2014
This library of publicly available resources and tools can help safety net providers understand and implement the patient-centered medical home model of care.
Other Related Results
ARTICLES
A Researcher’s Perspective on Clinical-Community Relationships 3/26/2014
Chronic Disease Management Can Reduce Readmissions 3/26/2014
Focusing on Priority Populations 3/26/2014
Screening Patients in the Emergency Department for HIV and Tobacco Use 3/26/2014
Technology Is Improving Patients' Access to Their Health Information 3/26/2014
The U.S. Preventive Services Task Force Will Soon Issue a Final Recommendation on HIV Screening for Adolescents and Adults 3/26/2014
National Initiative Uses Medical Order Forms To Translate Patients’ End-of-Life Wishes Into Action 12/18/2013
A Conversation on Cultural Competence With Cindy Brach, Senior Health Policy Researcher, AHRQ 10/9/2013
The Agency for Healthcare Research and Quality Develops New Resources on Clinical-Community Relationships to Promote Research 8/14/2013
Telehealth Improves Access and Quality of Care for Alaska Natives 5/22/2013
A Next-Generation Personal Health Record System Enhances Preventive Care 4/17/2013
ISSUES
Culturally Appropriate Care and Health Education 8/14/2013
Using Patient-Reported Data To Improve Chronic Disease Care 4/24/2013
Increasing Patient Involvement in Health Care 10/10/2012
Support Following Unexpected Clinical Events 6/20/2012
Patient Engagement 11/23/2011
Cultural Competence 5/25/2011
Text Messaging & Sexual Health 4/27/2011
Personal Health Records 2/16/2011
Language/Culture Matching 8/4/2010
Shared Decisionmaking 7/7/2010
Improving the Health Literacy of Patients 12/22/2008
Cultural Competence 10/13/2008
VIDEOS
Brenner Children’s Hospital BrennerFIT program
Care Management Plus Program: Can This Innovation Be Scaled?
Essentia Heart Failure Program: Can This Innovation Be Scaled?
Heart Failure Disease Management Improves Outcomes and Reduces Costs
Post-discharge Care Management Integrates Medical and Psychosocial Care of Low-Income Elderly Patients
Practice Enhancement Assistants Improve Quality of Care in Primary Care Practices
EVENTS
Chats on Change: Using Social Media To Reduce Childhood Obesity
9/10/2013
Linking Clinical Care and Communities for Improved Prevention
9/1/2011
Meeting the Health Care Needs of Underserved Women
5/19/2011
Chats on Change: New Ways to Communicate With Patients
4/5/2011
Chats on Change: Using New Media for Innovation in Health Care Delivery
1/27/2011
Effective Patient-Provider Email: A Pediatrician's Experience
10/1/2009
Using AHRQ's Health Care Innovations Exchange to Take on the Challenges of Care Delivery
5/1/2008

Last updated: July 30, 2014.