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Innovations
Community Liaisons Facilitate Access to Culturally Competent Care for Orthodox Jewish, Chinese, and Arab Patients 4/9/2014
Culturally competent community liaisons help members of the Orthodox Jewish, Arab, and Chinese communities access health care and community-based services, leading to a better patient experience.
Community Referral Liaisons Help Patients Reduce Risky Health Behaviors, Leading to Improvements in Health Status 4/9/2014
A community health educator referral liaison receives physician referrals of patients with risky health behaviors; the liaison links patients with community resources, offers counseling and encouragement over the telephone, and provides feedback to the physicians.
Culturally Competent Palliative Care Supports African-American Patients and Families in Dealing With End-of-Life Issues 4/9/2014
Providence Hospital's culturally sensitive palliative care service ensures appropriate medical and pain management, provides emotional support, and dispenses accurate information about palliative care to help the hospital's largely African-American population cope with end-of-life issues.
Culturally Tailored Lifestyle Counseling Tied To Readiness for Change Helps Underserved African-American Women Reduce Dietary Fat Intake 4/9/2014
Low-income African-American women at risk for cardiovascular disease received culturally appropriate motivational counseling and support tied to their readiness for change, leading to reductions in dietary fat intake.
Donated Care Program Enhances Access to Ongoing Care for Uninsured Patients, Resulting in Significant Reductions in ED Visits, Hospitalizations, and Costs 4/9/2014
CarePartners, a donated care program, matches uninsured Maine residents with primary care physicians who are willing to care for up to 10 patients for free. Case managers help enrollees obtain needed services, including hospital care, specialist services, and free or low-cost drugs through prescription assistance programs.
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QualityTools
Surgeon General's Call to Action to Prevent and Reduce Underage Drinking: A Guide to Action for Educators 3/12/2014
This guide provides educators and other school personnel with steps they can take to stop underage drinking.
Surgeon General's Call to Action to Prevent and Reduce Underage Drinking: A Guide to Action for Families 3/12/2014
This guide provides families with steps they can take against underage drinking in one's home, family, community, and across the country.
The CDC Worksite Health ScoreCard: An Assessment Tool for Employers To Prevent Heart Disease, Stroke, and Related Health Conditions 1/15/2014
This tool is designed to help employers assess the extent to which they have applied evidence-based health promotion interventions in their worksites to prevent heart disease, stroke, and related conditions such as hypertension, diabetes, and obesity.
Automated Telephone Reminders: A Tool to Help Refill Medicines on Time 12/18/2013
This easy to understand telephone script is provided for use by pharmacies wishing to provide automated refill reminder calls to patients.
Getting Started. . . Planning, Implementing and Evaluating Culturally and Linguistically Competent Service Delivery Systems for Children With Special Health Needs and their Families, Implications for Policy Makers and Administrators 12/18/2013
This four-page checklist is part of a series designed to assist organizations and systems of care in developing policies, structures, and practices that support cultural and linguistic competence. It focuses on the delivery of services and supports to children with special health care needs and to their families.

Last updated: April 09, 2014.