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Innovations
Palliative Care Program Honors Parent Wishes and Provides Support, Generating Positive Feedback From Families Facing Loss of Baby 7/30/2014
A neonatal palliative care program supports and arranges needed services for families who experience the loss of a baby, generating very positive anecdotal feedback from those served.
Skilled Nursing Facility Uses Standardized Assessments, Palliative Care Consults, and Root-Cause Analysis to Reduce Readmissions and Improve Staff Morale 7/30/2014
A rehabilitation center's recuperative services unit uses a three-part protocol consisting of standardized assessments, palliative care consults and care plans, and root-cause analysis to reduce readmissions and improve staff morale.
Comprehensive, Integrated Palliative Care Reduces Costs and Improves Satisfaction Among Patients and Their Families Within a Large Health System 7/2/2014
Fairview Health Services’ palliative care program offers palliative care clinical and support services to inpatients, outpatients, and home care patients to mitigate suffering and improve quality of life; the program is integrated into the care process to facilitate referrals and care coordination.
Archived Day Hospital Reduces Inpatient Length of Stay and Emergency Department Visits for Patients With Sickle Cell Anemia 7/2/2014
A Sickle Cell Day Hospital provides an alternative to inpatient care for patients with sickle cell anemia, with the goal of managing their pain and keeping them out of the hospital, resulting in lower inpatient lengths of stay and emergency department utilization.
Afterhours Telephone and In-Home Hospice Care Leads to High Satisfaction and Anecdotal Reports of Fewer 911 Calls and Emergency Department Visits 6/18/2014
VITAS Telecare service centers address a wide variety of hospice patient and family needs after hours, providing advice and comfort over the telephone and dispatching nurses to patient homes when necessary.
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QualityTools
2013 National Healthcare Disparities Report 7/30/2014
The purpose of the National Healthcare Disparities Report (NHDR) is to identify the differences or gaps through which some populations receive poor or worse care than others and to track how these gaps are changing over time.
2013 National Healthcare Quality Report 7/30/2014
The key function of the National Healthcare Quality Report (NHQR) is to summarize the state of health care quality and access for the Nation and report on progress and opportunities for improving health care quality, as mandated by the U.S. Congress. This report measures trends in effectiveness of care, patient safety, timeliness of care, patient centeredness, and efficiency of care.

Physician Orders for Life-Sustaining Treatment (POLST) Sample Forms 6/18/2014
The Physician Orders for Life-Sustaining Treatment (POLST) Paradigm program, designed to improve the quality of care people receive at the end of life, promotes the use of a POLST form to document medical orders such as pain management, resuscitation orders, feeding procedures, and other medical interventions.
Hospice PEACE Project 5/21/2014
This Web site provides information and clinical tools from the PEACE (Prepare, Embrace, Attend, Communicate, and Empower) Project, which developed quality measures for hospice and palliative care organizations to assess quality of care and target areas for improvement.
A Guide to Primary Care of People with HIV/AIDS, 2004 Edition 4/9/2014
This 180-page guide addresses several important aspects of primary care and treatment for patients with HIV/AIDS.

Last updated: July 30, 2014.