Foundation Develops Community-Based HIV Testing and Partnerships With Medical Homes, Leading to More Timely Linkages to Care for Newly Diagnosed Patients
A local foundation developed community-based testing programs and partnerships with medical homes to provide real-time linkages to HIV care to newly diagnosed patients and to support these patients in transitioning to care, nearly doubling the number of patients initiating treatment.
Solo Physician's Use of Virtual and Phone Visits, Same-Day Appointments, and Extended In-Person Visits Leads to High Patient Satisfaction and Improved Chronic Disease Outcomes
A solo family practitioner provides 24-hour-a-day, 7-day-a-week access to care for her patients through liberal use of "virtual" or e-mail visits, telephone calls, same-day appointments, and extended office visits.
Statewide Partnership Provides Mental Health Assessments via Telemedicine to Patients in Rural Emergency Departments, Reducing Wait Times, Hospitalizations, and Costs
Through a statewide telemedicine program, psychiatrists evaluate patients with mental health issues who present at rural hospital emergency departments, leading to reductions in wait times, inpatient admissions, and costs; increased attendance at followup visits; and high levels of patient and clinician satisfaction.
Primary Care Practices Improve Patient Satisfaction With Communication of Outpatient Laboratory Test Results
Primary care clinicians were able to expedite communication of outpatient laboratory and imaging test results to patients with the help of an automated test results management system.
Sexually Transmitted Infections Clinic Offers Testing-Only Express Visit to Eligible Patients, Leading to Shorter Waits, Increased Throughput
A sexually transmitted infections clinic uses a triage system to identify patients eligible for a testing-only "express visit," leading to reduced waiting times for patients and enhanced throughput for the clinic.
Queueing ToolPak 4.0
The Queueing ToolPak (QTP) is a Microsoft Excel add-in that performs basic calculations for waiting time analysis.
Door-to-Doc Patient Safety Toolkit
"Door to Doc" is a patient flow redesign process that improves the safety of care for patients in the emergency department (ED) by reducing the time patients wait to be seen, and by expediting admission to the most appropriate hospital unit.
Emergency Severity Index, Version 4: Implementation Handbook, 2012 Edition
The Emergency Severity Index (ESI) is a simple to use, five-level triage instrument that categorizes emergency department (ED) patients by evaluating both patient acuity and resources.
Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals
This guide, for hospital administrators and emergency department leaders, provides step-by-step instructions for planning and implementing patient flow improvement strategies to ease emergency department crowding.
Sharing Specialty Services: A Business Guide and Toolkit for Community Clinics
This business planning guide is designed to assist CCHCs and clinic consortia as they consider developing networks to share specialty services.