Comprehensive Monitoring Pinpoints 911 Dispatch Inefficiencies, Leading to Communication and Deployment Improvements That Increase Cardiac Arrest Survival
A collaborative effort to develop an out-of-hospital cardiac arrest registry and change 911 call routing and ambulance deployment processes led to a significant improvement in the cardiac arrest survival rate in Atlanta.
Counseling and Care Coordination for Patients With Advanced Illness Lead to More Patients Completing Advance Directives and Less Use of Inpatient Care
Counseling and care coordination for patients with advanced illnesses improved patient–provider communication and the quality of medical care and decisionmaking support, leading to more patients completing advance directives and lower inpatient care requirements.
Hospital System-Based Changes Enhance Throughput and Meet Increased Demand Without Adding New Facilities
The Lehigh Valley Health Network made systems-based changes to a variety of key processes related to patient throughput, allowing the network to meet increased demand for its services.
Intensive Case Management Reduces Inpatient Admissions and Emergency Department Visits Among Costly, Medically Complex Patients Without Insurance
Intensive case management and care coordination significantly reduces inpatient admissions and emergency department visits for costly, medically complex patients who lack insurance.
Locating Mental and Behavioral Health Services in Health Plan Centers Enhances Access and Reduces Utilization of Inpatient Psychiatric Services for Community-Dwelling Frail Seniors
A mental and behavioral health team periodically works onsite at health plan centers to facilitate patient access to mental health services, reducing psychiatric inpatient utilization and generating high levels of staff satisfaction.
Door-to-Doc Patient Safety Toolkit
"Door to Doc" is a patient flow redesign process that improves the safety of care for patients in the emergency department (ED) by reducing the time patients wait to be seen, and by expediting admission to the most appropriate hospital unit.
Beacon Patient-Reported Outcome Quality-of-Life Tool
This assessment tool helps in identifying and addressing diabetes patients' biggest quality-of-life concerns.
Queueing ToolPak 4.0
The Queueing ToolPak (QTP) is a Microsoft Excel add-in that performs basic calculations for waiting time analysis.
Physician Orders for Life-Sustaining Treatment (POLST) Sample Forms
The Physician Orders for Life-Sustaining Treatment (POLST) Paradigm program, designed to improve the quality of care people receive at the end of life, promotes the use of a POLST form to document medical orders such as pain management, resuscitation orders, feeding procedures, and other medical interventions.
Healthy Pregnancy: When to Call the Baby's Doctor Print and Go Guide
This guide helps new mothers identify some of the symptoms which require a pediatrician's attention.