24-Hour, Bilingual Nurse Line Provides Advice and Interpreter Services for Plan Members, Leading to Wiser Decisions and Cost Savings
Molina Healthcare, a Medicaid managed care organization, instituted a 24-hour bilingual advice line to address the health and language needs of its low-income, Spanish-speaking members; the program helped members make wiser choices, leading to fewer emergency department visits and significant cost savings.
Alliance Creates Community Health Workers’ Scope of Practice, Training Curriculum, Certificate Program, and Reimbursement Strategy, Expanding Their Integration Into the Health System to Reduce Health Disparities
A statewide consortium of community health workers, public agencies, and nonprofits aimed to reduce health disparities by developing a standardized scope of practice, creating a training and certificate program and a stable funding strategy to secure reimbursement from Medicaid. Their work resulted in greater integration for these workers in the health care work force.
Baby-Friendly Hospital Initiative Leads to Sustained Increases in Breastfeeding Among Low-Income Whites and Minorities
Boston Medical Center adopted the Baby-Friendly™ Hospital Initiative, a 10-step program that has led to sustained increases in the initiation of breastfeeding.
Capitated Health Center Uses Health Coaches to Manage Chronic Illnesses, Leading to Improved Clinical Outcomes
Trained, bilingual medical assistants in a capitated health center serve as health coaches to chronically ill (often diabetic) patients of similar ethnic or racial backgrounds, leading to better disease management and clinical outcomes for those with diabetes, very positive feedback from patients and center staff, and low turnover among medical assistants and coaches.
Community Coalition Supports Schools in Helping Students Increase Physical Activity and Make Better Food Choices
A community-based coalition in rural Pennsylvania conducts ongoing marketing, supports schools, and sponsors community events in an effort to promote healthier behaviors by students, leading to more physical activity and better food choices.
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Alliance of Filipino-American Community Health Workers: Resource Library
The resource library provided by The Alliance of Filipino-American Community Health Workers provides information to assist in many different areas of conducting a community health program.
Guide to Clinical Preventive Services, 2014
The Guide to Clinical Preventive Services includes USPSTF recommendations on screening, counseling, and preventive medication topics and includes clinical considerations for each topic. This new pocket guide is an authoritative source for making decisions about preventive services.
Community Provider Toolkit: Serving Veterans Through Partnership. Mental Health and Wellness (Mini-Clinics)
This Web site for clinicians features treatment tools to support the rehabilitation and recovery of military military veterans with mental health issues.
Cancer Clusters: A Toolkit for Communicators
This toolkit provides resources for public health communicators when dealing with reports of suspected cancer clusters in a residential or community setting.
Multi-Center Medication Reconciliation Quality Improvement Study (MARQUIS) Toolkit
The goal of MARQUIS (Multi-Center Medication Reconciliation Quality Improvement Study) is to develop better ways for medications to be prescribed, documented, and reconciled accurately and safely at times of care transitions when patients enter and leave the hospital.