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Innovations
Archived Adopting "Flow Management" Improves Efficiency, Throughput, and Quality of Care in Hospital Surgery Units 7/16/2014
Borrowing from other industries, a large hospital implemented principles of "flow management" to redesign the flow of operations in its surgical department, leading to enhanced quality of care, improved patient and provider satisfaction, and reductions in the frequency of delayed and canceled surgeries.
Emergency Department Protocol Leads to Faster Identification and Treatment of Pediatric Patients With Sepsis 7/16/2014
A “shock" protocol involving computerized flagging of abnormal vital signs and initiation of treatment based on standardized order sets led to faster identification and treatment of children with suspected sepsis in the emergency department.
Surgical Hospitalist Model Enhances Access to Surgical Consultations, Increases Physician Perceptions of Quality at Academic Medical Center 7/2/2014
The surgical hospitalist model improves care and revenues for hospital-based emergency surgical care.
County-Wide Collaborative Uses Pathways Model to Enhance Access to Insurance, Primary Care, and Mental Health Services for Low-Income Children 6/4/2014
Using the Pathways model, Access El Dorado helps low-income families navigate the health care system, obtain health information, and access appropriate medical and mental health services, leading to fewer emergency department visits.
Emergency Department Tracks and Streamlines Patient and Staff Flow, Leading to Shorter Treatment Time, Fewer Walkouts, and Higher Patient Satisfaction
6/4/2014
Albert Einstein Medical Center uses a patient and workflow management process to improve communication and workflow in the emergency department, leading to shorter length of stay, fewer walkouts and diversions, and higher patient satisfaction.
QualityTools
Protocol for the Prescription of Controlled Substances by Emergency Department Providers 3/12/2014
Protocol for the Prescription of Controlled Substances by Emergency Department Providers is a one-page, easy-to-understand protocol can help physicians and nurses decide how to treat patients complaining about pain who may be abusing opioid medications or other controlled substances.
Asthma Care Quality Improvement: A Resource Guide for State Action 12/18/2013
This 151-page resource guide was developed as a learning tool for State officials who want to improve the quality of health care for people with asthma in their States. The guide is designed to help officials assess quality of care, using State-level data, and fashion quality improvement strategies suited to State conditions.
Ask Suicide-Screening Questions 11/20/2013
This screening tool, called the Ask Suicide-Screening Questions (ASQ), is a set of four questions that emergency department nurses or physicians can administer to help identify youth at risk for attempting suicide.
Managing Drug-Seeking Behaviors & Super Users in the Emergency Department 10/23/2013
This guide for emergency department (ED) physicians, nurses, and caregivers includes information and tools for providing pain management care to drug "super users" in the ED.
Emergency Severity Index, Version 4: Implementation Handbook, 2012 Edition 10/9/2013
The Emergency Severity Index (ESI) is a simple to use, five-level triage instrument that categorizes emergency department (ED) patients by evaluating both patient acuity and resources.

Last updated: July 16, 2014.