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Innovations
Donated Care Program Enhances Access to Ongoing Care for Uninsured Patients, Resulting in Significant Reductions in ED Visits, Hospitalizations, and Costs 4/9/2014
CarePartners, a donated care program, matches uninsured Maine residents with primary care physicians who are willing to care for up to 10 patients for free. Case managers help enrollees obtain needed services, including hospital care, specialist services, and free or low-cost drugs through prescription assistance programs.
Policy Health Department Promotes Implementation and Use of Electronic Health Records in Underserved Areas To Improve Clinical Preventive Services in Primary Care 4/9/2014
The health department in New York City uses subsidies, upfront and ongoing technical support, and quality of care feedback to promote implementation and use of electronic health records by primary care practices in medically underserved areas, leading to better care for patients in these practices.
Shelter-Based Medical Care and Case Management Enhance Access to Services for Homeless Women, Improve Outcomes, and Lower Costs 4/9/2014
Volunteer physicians, supported by paid nurse case managers, provide homeless women with needed medical care in homeless shelters and connect the women to other needed medical and social services. The program has enhanced access to services, improved outcomes, and generated significant cost savings.
Adoption of Rapid Cycle Improvement Process From Toyota Increases Efficiency and Productivity at Community Health Clinics 3/26/2014
Community clinics use the Toyota "Lean" rapid cycle process improvement system to enhance efficiency and productivity, leading to a significant increase in revenues.
Comprehensive, Shelter-Based Clinic Enhances Access to Oral Health Services for Homeless in Los Angeles 3/26/2014
A collaborative partnership between the University of Southern California School of Dentistry, Union Rescue Mission shelter, and other community stakeholders has led to free, comprehensive dental services available to homeless individuals in the Skid Row area of Los Angeles.
QualityTools
Guide To Developing and Managing Overdose Prevention and Take-Home Naloxone Projects 3/12/2014
This manual is designed to outline the process of developing and managing an overdose prevention and education program, with or without a take-home naloxone component.
Maximizing Health Care for Colorado’s Underserved 2/12/2014
This operational handbook for safety-net medical homes describes the experience of Doctors Care, a community-funded, nonprofit organization that helps underserved children, adults, and families receive the medical attention they need.
Practice Facilitation Handbook: Training Modules for New Facilitators and Their Trainers 11/20/2013
The Practice Facilitation Handbook is designed to assist in the training of new practice facilitators as they begin to develop the knowledge and skills needed to support meaningful improvement in primary care practices.
Integrating Chronic Care and Business Strategies in the Safety Net: A Practice Coaching Manual 11/6/2013
This practice coaching manual and the companion toolkit, Integrating Chronic Care and Business Strategies in the Safety Net, provide the tools and structure for coaches to use in helping teams to improve clinical quality in a wide variety of settings.
Integrating Chronic Care and Business Strategies in the Safety Net: A Toolkit for Primary Care Practices and Clinics 10/9/2013
This toolkit is for safety net providers interested in implementing the Chronic Care Model (CCM) effectively and sustainably at their organizations while attending to their financial realities.

Last updated: April 09, 2014.