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Innovations
Automated, Telephone-Based Interactive, Language-Appropriate Monitoring Engages and Improves Health Behaviors of Low-Income Diabetes Patients 7/16/2014
The Automated Telephone Diabetes Management program, a part of the IDEALL project, provided automated telephone monitoring of individuals with poorly controlled type II diabetes who receive their care at four safety net clinics in San Francisco.
Culturally Appropriate, Interactive Decision Aid Yields High Quit Rates Among Underserved, Low-Literacy Latino and Hispanic Smokers 7/16/2014
A culturally appropriate, interactive decision aid placed at health fairs and in safety net clinics generates high levels of engagement among underserved Hispanic and Latino smokers, leading to well above-average quit rates.
Shelter-Based Medical Care and Case Management Enhance Access to Services for Homeless Women, Improve Outcomes, and Lower Costs 7/16/2014
Volunteer physicians, supported by paid nurse case managers, provide homeless women with needed medical care in homeless shelters and connect the women to other needed medical and social services. The program has enhanced access to services, improved outcomes, and generated significant cost savings.
Community-Based Provider Training and Education Enhances Access to Oral Health Screenings and Fluoride Treatments for Low-Income Children 7/2/2014
Provider training and education enhances access to oral health screening and fluoride applications for low-income and uninsured children.
Donated Care Program Enhances Access to Ongoing Care for Uninsured Patients, Resulting in Significant Reductions in ED Visits, Hospitalizations, and Costs 7/2/2014
CarePartners, a donated care program, matches uninsured Maine residents with primary care physicians who are willing to care for up to 10 patients for free. Case managers help enrollees obtain needed services, including hospital care, specialist services, and free or low-cost drugs through prescription assistance programs.
QualityTools
Safety Net Medical Home Initiative: Resources and Tools 7/2/2014
This library of publicly available resources and tools can help safety net providers understand and implement the patient-centered medical home model of care.
Guide To Developing and Managing Overdose Prevention and Take-Home Naloxone Projects 3/12/2014
This manual is designed to outline the process of developing and managing an overdose prevention and education program, with or without a take-home naloxone component.
Maximizing Health Care for Colorado’s Underserved 2/12/2014
This operational handbook for safety-net medical homes describes the experience of Doctors Care, a community-funded, nonprofit organization that helps underserved children, adults, and families receive the medical attention they need.
Practice Facilitation Handbook: Training Modules for New Facilitators and Their Trainers 11/20/2013
The Practice Facilitation Handbook is designed to assist in the training of new practice facilitators as they begin to develop the knowledge and skills needed to support meaningful improvement in primary care practices.
Integrating Chronic Care and Business Strategies in the Safety Net: A Practice Coaching Manual 11/6/2013
This practice coaching manual and the companion toolkit, Integrating Chronic Care and Business Strategies in the Safety Net, provide the tools and structure for coaches to use in helping teams to improve clinical quality in a wide variety of settings.

Last updated: July 16, 2014.