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Innovations
14-Hospital Telepharmacy Program Reduces Order Processing Time, Frees Up Pharmacists for Quality-Enhancing Initiatives, and Saves Money 7/16/2014
A telepharmacy program enables offsite pharmacists to review and approve medication orders in 14 hospitals, leading to expanded hours of service, reduced order processing times, enhanced pharmacy services, higher nurse satisfaction, freed up pharmacist time, and more than $1 million in annual cost savings.
Automated, Telephone-Based Interactive, Language-Appropriate Monitoring Engages and Improves Health Behaviors of Low-Income Diabetes Patients 7/16/2014
The Automated Telephone Diabetes Management program, a part of the IDEALL project, provided automated telephone monitoring of individuals with poorly controlled type II diabetes who receive their care at four safety net clinics in San Francisco.
Navy Medical Home Clinics, Staffed by Integrated Primary Care Teams and Supported by Web-Based Systems, Improve Screening Rates, Access to Care, and Patient-Provider Communication 7/16/2014
Integrated primary care teams in medical home clinics, supported by a Web-based portal and personal health records, provide proactive, coordinated care, leading to higher screening rates, better access to care, and improved patient–provider communication.
Practice-Based Teams of Clinicians and Development Experts Enhance Access to Care and Improve Parenting Skills and Knowledge Among Children and Their Families 7/16/2014
Healthy Steps for Young Children (Healthy Steps) is a national initiative that encourages use of clinician-childhood development expert teams in physician offices to promote the use of timely preventive care; parent education and support; and other interventions to address the physical, emotional, and intellectual development of children from birth to age 3.
Specialists Train and Support Rural and Prison-Based Primary Care Clinicians, Enhancing Access to Hepatitis C Care 7/16/2014
University-based specialists provide initial training and host weekly, case-based consultations with primary care clinicians, enhancing access to hepatitis C care for prisoners and rural patients throughout New Mexico.
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QualityTools
Accessible Health Information Technology (IT) for Populations With Limited Literacy: A Guide for Developers and Purchasers of Health IT 6/18/2014
This guide and checklist for developers and purchasers of health information (IT) provides structure, strategies, and other resources for the development of accessible health IT products.
OpenNotes Toolkit 5/21/2014
The OpenNotes Toolkit provides step-by-step strategies to help health care providers implement open notes in their health systems and offers tips for both patients and clinicians on maximizing the benefits of open notes.
FAIR Health Consumer Cost Lookup 5/21/2014
FAIR Health Consumer Cost Lookup is a free tool that consumers can use to get an estimate of how much health care providers charge for medical and dental services in their area.
HospitalBillHelp.org 5/21/2014
This Web site helps uninsured and underinsured consumers in California navigate the application process for discounted care from hospitals.
Buying Prescription Medicine Online: A Consumer Safety Guide 4/9/2014
This guide provides information about Web sites that sell medications, offers tips when purchasing medications online, and offers suggestions for consumers looking for a safe Web site.

Last updated: July 16, 2014.