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Innovations & QualityTools

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Innovations
Hospice Revamps Staffing and Services To Offer Culturally Competent Care and Outreach to Hispanic Community, Enhancing Awareness and Acceptance of End-of-Life Services 8/13/2014
A hospice offered a dedicated care team trained in culture-specific end-of-life concerns to Hispanic patients and families, and conducted targeted marketing and outreach to Hispanics in the community, leading to greater awareness and acceptance of hospice services.
Palliative Care Program Honors Parent Wishes and Provides Support, Generating Positive Feedback From Families Facing Loss of Baby 7/30/2014
A neonatal palliative care program supports and arranges needed services for families who experience the loss of a baby, generating very positive anecdotal feedback from those served.
Afterhours Telephone and In-Home Hospice Care Leads to High Satisfaction and Anecdotal Reports of Fewer 911 Calls and Emergency Department Visits 6/18/2014
VITAS Telecare service centers address a wide variety of hospice patient and family needs after hours, providing advice and comfort over the telephone and dispatching nurses to patient homes when necessary.
In-Home Palliative Care Allows More Patients to Die at Home, Leading to Higher Satisfaction and Lower Acute Care Utilization and Costs 6/18/2014
A home-based model of palliative care uses an interdisciplinary team of providers to manage symptoms and pain, provide emotional and spiritual support, and educate patients and family members about changes in the patient's condition.
System-Integrated Program Coordinates Care for People With Advanced Illness, Leading to Greater Use of Hospice Services, Lower Utilization and Costs, and High Satisfaction 10/23/2013
The Advanced Illness Management program supports Medicare patients with advanced illness and their families in making patient-centered decisions, leading to greater use of hospice care, lower inpatient and ambulatory utilization and overall care costs, and high levels of patient, family, and physician satisfaction.
QualityTools
Health Information Technology Toolkit for Home Health Agencies 9/14/2011
This toolkit for home health agencies, private duty nursing services, home-based hospices, and other organizations providing health care services, provides resources and tools to plan and implement health information technology in the home health location.
Post-Acute Transfer Form 5/19/2008
This form is used to standardize information transferred between acute care hospitals and skilled nursing facilities throughout the four-county northeastern Ohio region. It may be adapted for use in other areas.
Caring for Someone with AIDS at Home 4/14/2008
This guide provides information for people caring for someone with AIDS at home. It is also for people with AIDS and HIV infection who are sick and need care.
Quality of Health Care for Medicare Beneficiaries: A Chartbook—Focusing on the Elderly Living in the Community 4/11/2008
This 186-page chartbook is based on a broad review of recently published studies and reports, conducted to present a coherent picture of the quality of health care for elderly Medicare beneficiaries living in the community.
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Last updated: August 27, 2014.