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Innovations
Comprehensive Program Focused on Culture Change, Education and Training, and Solicitation of Employee Ideas Significantly Reduces Incidence of Common Hospital-Acquired Infection 4/9/2014
The Billings Clinic, an integrated health system in Billings, MT, addressed its rising rate of methicillin-resistant Staphylococcus aureus infections by making infection control a top institutional priority and by creating a comprehensive package that combines adoption and monitoring of strict infection control protocols, active surveillance, training and education, and the solicitation and implementation of employee ideas through an approach known as “positive deviance.” This term refers to the focus on uncommon strategies that lead to positive changes and results.
Culturally Competent Palliative Care Supports African-American Patients and FamiliesĀ in Dealing With End-of-Life Issues 4/9/2014
Providence Hospital's culturally sensitive palliative care service ensures appropriate medical and pain management, provides emotional support, and dispenses accurate information about palliative care to help the hospital's largely African-American population cope with end-of-life issues.
Multidisciplinary Team Brings Palliative Care to Rural Patients, Leading to Improved Symptom Management and High Levels of Satisfaction 4/9/2014
A palliative care program brings holistic physical, spiritual, and psychosocial support and care to patients in rural areas in their setting of choice, leading to improved symptom management and high levels of patient and provider satisfaction.
Peer Leaders Facilitate Social Engagement Among Dementia Patients in Long-Term Care Facilities 4/9/2014
Resident-Assisted Montessori Programming (RAMP) is a peer leadership program in which patients in the early stages of dementia are trained to lead group activities with their peers who have more advanced dementia. Using principles of the Montessori learning method, RAMP teaches early-stage patients to use their strengths, such as procedural memory, to engage patients in meaningful social roles.
Policy Long-Term Care Facilities Cede Control of Immunization Policies to Regional Pharmacy, Significantly Increasing Influenza Vaccination Rates Among Workers 4/9/2014
A group of 14 long-term care facilities cede control of immunization policies to a regional pharmacy, leading to a significant increase in influenza vaccination rates among facility workers.
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QualityTools
Risk Management and Quality in Home- and Community-Based Services (HCBS): Individual Risk Planning and Prevention, System-wide Quality Improvement 4/9/2014
This report explores the topic of effective individual risk management in community-based services among States engaged in risk planning for Medicaid home- and community-based services (HCBS) waiver participants.
Guide to Long Term Care for Veterans 4/9/2014
This guide provides tools and resources for veterans, caregivers and families, and U.S. Department of Veterans Affairs providers and staff to explore long-term care options.
Improving Outcomes for an Aging Population: Alzheimer's Treatment in Long-Term Care 4/9/2014
This toolkit provides strategies and templates to help long-term care facilities and their clinicians implement projects to enhance the quality of care for elderly residents with Alzheimer’s disease.
Long-Term Care and Other Residential Facilities Pandemic Influenza Planning Checklist 3/12/2014
Long-term care and other residential facilities can use this tool to self-assess the strengths and weaknesses of their pandemic influenza planning efforts.
National Center for Patient Safety 2004 Falls Toolkit 2/12/2014
This toolkit is a collection of resources and tools to help patient care facility staff create and improve comprehensive falls prevention programs.

Last updated: April 09, 2014.