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Innovations
Community Referral Liaisons Help Patients Reduce Risky Health Behaviors, Leading to Improvements in Health Status 4/9/2014
A community health educator referral liaison receives physician referrals of patients with risky health behaviors; the liaison links patients with community resources, offers counseling and encouragement over the telephone, and provides feedback to the physicians.
Deaf Community Health Workers Provide Culturally Appropriate Education and Support to Deaf Patients, Improving Patient Knowledge and Engagement 4/9/2014
Trained community health workers accompany members of the Minnesota Deaf community on medical appointments and conduct home visits, leading to improved access to culturally appropriate care, improvements in patient understanding, trust and confidence, and better adherence to recommended care.
Donated Care Program Enhances Access to Ongoing Care for Uninsured Patients, Resulting in Significant Reductions in ED Visits, Hospitalizations, and Costs 4/9/2014
CarePartners, a donated care program, matches uninsured Maine residents with primary care physicians who are willing to care for up to 10 patients for free. Case managers help enrollees obtain needed services, including hospital care, specialist services, and free or low-cost drugs through prescription assistance programs.
Electronic Health Record–Facilitated Care Process Redesign Enhances Access to Care, Reduces Hospitalizations and Costs for Patients With Chronic Illnesses 4/9/2014
The Marshfield Clinic is using electronic tools to facilitate care process redesign for patients with chronic illnesses, leading to enhanced quality and access to care, fewer hospitalizations and adverse events, and lower costs.
Electronic Medical Record–Facilitated Workflow Changes Enhance Quality and Efficiency, Generating Positive Return on Investment in Small Pediatrics Practice 4/9/2014
Four Seasons Pediatrics, a three-physician group in upstate New York, improved its workflow, reduced staffing costs, and enhanced quality of care while adopting an electronic medical record.
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QualityTools
A Guide to Primary Care of People with HIV/AIDS, 2004 Edition 4/9/2014
This 180-page guide addresses several important aspects of primary care and treatment for patients with HIV/AIDS.
A Pocket Guide to Adult HIV/AIDS Treatment: Companion to A Guide to Primary Care of People with HIV/AIDS, August 2004 Edition 4/9/2014
This 58-page pocket guide is provided as an information resource to assist physicians and other health professionals in the appropriate treatment of patients with HIV/AIDS.
Improving Your Office Testing Process: A Toolkit for Rapid-Cycle Patient Safety and Quality Improvement 3/12/2014
This toolkit provides information and resources to help physicians' offices, clinics, and other ambulatory care facilities assess and improve the testing process in their offices.
Atlas of Integrated Behavioral Health Care Quality Measures 1/15/2014
This guide, for primary health care practitioners, researchers, and measurement experts, provides measures and practices for integrating behavioral health care into primary care, or preparing for integration.
How to Create an Accurate Medication List in the Outpatient Setting Through a Patient-Centered Approach 1/15/2014
This tool kit outlines the steps necessary to create a community-based, patient-centered medication reconciliation process.

Last updated: April 09, 2014.