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Innovations
Early Identification and Intervention Leads to Lower-Than-Expected Rates of Schizophrenia for At-Risk Adolescents 7/30/2014
The Portland Identification and Early Referral program encourages community members to identify and refer adolescents with early warning signs of psychosis and then intervenes with counseling and medical therapy before the onset of full-syndrome psychosis.
Emergency Department-Based Phlebotomists Expedite Blood Sample Collection and Turnaround Time, Reduce Specimen Contamination and Cost, and Increase Patient Satisfaction 7/30/2014
During peak census hours, phlebotomists are assigned to work in the emergency department to quickly collect blood specimens and label them for priority processing and analysis by laboratory staff, leading to faster turnaround times, lower rates of blood culture contamination, more than $400,000 in annual cost savings, and higher levels of patient satisfaction.
Formalized, Technology-Enabled Referral Relationships Between Medical Center and Community Clinics Enhance Access and Reduce Inappropriate Emergency Department Visits 7/30/2014
A collaborative program leverages information technology to connect ED patients to a medical home and patients receiving care at FQHCs and county health clinics to specialists, leading to enhanced access to care, fewer ED visits, and significant cost savings.
Inner City Hospital Offers HIV Testing to All Emergency Department Patients, Improving Test Access and Subsequent Care for High-Risk Populations 7/30/2014
Providers routinely offer HIV testing to emergency department patients as a part of their visit, leading to a 50 percent increase in the number of patients tested.
Pagers Enable Patients Awaiting Test Results to Leave Pediatric Emergency Department, Improving Patient Flow and Satisfaction 7/30/2014
A hospital emergency department distributes pagers to the families of low acuity/medically stable children, allowing them to leave the examination area while waiting for test results and physician recommendations, thus freeing up emergency department beds for other patients.
QualityTools
Predicting Casualty Severity and Hospital Capacity 6/18/2014
This planning tool helps hospitals predict the pattern of casualty severity and their capacity to provide care after a mass casualty event.
Door-to-Doc Patient Safety Toolkit 3/26/2014
"Door to Doc" is a patient flow redesign process that improves the safety of care for patients in the emergency department (ED) by reducing the time patients wait to be seen, and by expediting admission to the most appropriate hospital unit.
Protocol for the Prescription of Controlled Substances by Emergency Department Providers 3/12/2014
Protocol for the Prescription of Controlled Substances by Emergency Department Providers is a one-page, easy-to-understand protocol can help physicians and nurses decide how to treat patients complaining about pain who may be abusing opioid medications or other controlled substances.
Queueing ToolPak 4.0 2/26/2014
The Queueing ToolPak (QTP) is a Microsoft Excel add-in that performs basic calculations for waiting time analysis.
Asthma Care Quality Improvement: A Resource Guide for State Action 12/18/2013
This 151-page resource guide was developed as a learning tool for State officials who want to improve the quality of health care for people with asthma in their States. The guide is designed to help officials assess quality of care, using State-level data, and fashion quality improvement strategies suited to State conditions.

Last updated: July 30, 2014.