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Innovations
Comprehensive Palliative Care Program Improves End-of-Life Care and Pain Control for Terminally Ill Patients 8/27/2014
Hoag Memorial Hospital Presbyterian established a comprehensive end-of-life program that includes pain control and emotional support for patients unlikely to survive the next few days; a multidisciplinary palliative care that assists physicians who are treating dying patients; compassionate care for parents who lose children before or after birth; and support for hospital staff who work with dying patients.
Hospital-Based Palliative Care Program Adds Comprehensive Outpatient Services, Leading to Better Access and High Patient and Provider Satisfaction 8/27/2014
A medical center added outpatient palliative services, including symptom management and holistic emotional, psychosocial, and spiritual care, to its comprehensive inpatient palliative care services, leading to improved access and high levels of patient, family, and provider satisfaction.
Creation of Households Program in Nursing Home Improves Residents' Health Status, Reduces Staff Turnover, and Boosts Demand for Services 8/13/2014
Meadowlark Hills, a retirement community, renovated one of its facilities so residents can live together in group households and become more independent. This led to improved residents' health and a sharp decrease in staff turnover.
Hospice Revamps Staffing and Services To Offer Culturally Competent Care and Outreach to Hispanic Community, Enhancing Awareness and Acceptance of End-of-Life Services 8/13/2014
A hospice offered a dedicated care team trained in culture-specific end-of-life concerns to Hispanic patients and families, and conducted targeted marketing and outreach to Hispanics in the community, leading to greater awareness and acceptance of hospice services.
House Calls to Frail Elders Reduce Costs, Hospital Use, and Nursing Home Placements 8/13/2014
An interdisciplinary team of geriatricians, nurse practitioners, and social workers provide primary health care via house calls to homebound frail elders.
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QualityTools
Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals 8/27/2014
This guide provides recommendations to help hospitals address unique patient needs, meet patient-centered communication standards, and comply with related Joint Commission requirements.
Physician Orders for Life-Sustaining Treatment (POLST) Sample Forms 6/18/2014
The Physician Orders for Life-Sustaining Treatment (POLST) Paradigm program, designed to improve the quality of care people receive at the end of life, promotes the use of a POLST form to document medical orders such as pain management, resuscitation orders, feeding procedures, and other medical interventions.
Caring Connections: Brochures 12/18/2013
Caring Connections provides brochures to help people make informed decisions about end-of-life care and services. 
Advance Care Planning: Preferences for Care at the End of Life 10/9/2013
This report, which presents findings from research funded by the Agency for Healthcare Research and Quality, can help health care professionals offer end-of-life care based on preferences held by the majority of patients under similar circumstances.
Advanced Lung Cancer: Issues to Consider—Patient Education Guide 3/13/2013
This patient education guide provides information for people diagnosed with advanced stage lung cancer.

Last updated: August 27, 2014.