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Innovations
Computerized, Multilingual Visual Medication Schedule and Teach-Back Protocols Improve Anticoagulation Control for Low-Literacy Patients 4/9/2014
A randomized clinical trial at San Francisco General Hospital used visual medication schedules and brief teach-back protocols in English, Spanish, and Cantonese to improve anticoagulant control among low-literacy patients in the public hospital's anticoagulation clinic.
Comprehensive, Shelter-Based Clinic Enhances Access to Oral Health Services for Homeless in Los Angeles 3/26/2014
A collaborative partnership between the University of Southern California School of Dentistry, Union Rescue Mission shelter, and other community stakeholders has led to free, comprehensive dental services available to homeless individuals in the Skid Row area of Los Angeles.
Mobile Outreach Program Enhances Access to Culturally Competent Dental, Mental, and Physical Health Care Services for Underserved, Uninsured Immigrants 3/26/2014
The Salud Mobile Outreach Program provides medical and dental care, referrals, and patient education, primarily in rural areas, to Mexican immigrants, many of whom are poor, uninsured, and monolingual with limited education.
Comprehensive School-Based Program Increases Positive Health Behaviors and Reduces Risk Factors for Type 2 Diabetes Among Mexican-American and Other At-Risk Youth 3/12/2014
The Bienestar Health Program is a comprehensive and culturally competent school-based behavior modification program intended to prevent or delay the onset of type 2 diabetes among Mexican-American and other at-risk youth.
Interactive Kiosks Enhance Access to Health Care Information for Underserved Women, Leading to Increased Motivation to Adopt Healthier Behaviors 3/12/2014
Mobile kiosks enhance access to health information for low-income women with limited literacy, leading to increased motivation to adopt healthier behaviors.
QualityTools
Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Services and Supports in Early Intervention and Early Childhood Settings 1/15/2014
This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural diversity, cultural competence, and linguistic competence in early childhood settings.
Accessible Health Information Technology (IT) for Populations With Limited Literacy: A Guide for Developers and Purchasers of Health IT 12/18/2013
This guide and checklist for developers and purchasers of health information (IT) provides structure, strategies, and other resources for the development of accessible health IT products.
Is Our Pharmacy Meeting Patients’ Needs? A Pharmacy Health Literacy Assessment Tool User’s Guide 12/18/2013
This pharmacy health literacy tool was designed to capture perspectives of three critical audiences-objective auditors, pharmacy staff, and patients. The parts of the assessment are complementary and designed to form a comprehensive assessment.
Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Primary Health Care Services 12/18/2013
This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural and linguistic cultural competence in health, mental health, and human service settings.
Promoting Cultural Diversity and Cultural Competency: Self-Assessment Checklist for Personnel Providing Services and Supports to Children with Disabilities and Special Health Needs and Their Families 12/18/2013
This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural diversity and cultural competence in human service settings.

Last updated: April 09, 2014.