Clinics Offer Culturally Tailored Diabetes Education and Culturally Appropriate Care to Ethiopian Patients, Leading to More Engagement, Better Outcomes, and Reduction of Health Disparities
A large health plan offered a 6-month program featuring culturally tailored educational classes and materials and the integration of culturally sensitive approaches into everyday care, leading to increased cultural sensitivity among staff, more engaged patients, and better health outcomes, and contributing (along with other programs) to the elimination of racial disparities.
Community Health Navigators Use Pathways Model to Enhance Access to Health and Social Services for Low-Income, At-Risk Residents
The Pathways to a Healthy Bernalillo County Program identifies vulnerable, underserved residents and connects them to needed health and social services.
Culturally Competent Outreach, Services, and Education Improve Access to Insurance, Primary Care, and Immunizations for Hispanic and Portuguese Children
Salud Para Niños provides low-cost (and on some occasions free), culturally competent outreach, primary care, insurance assistance, and education to Spanish- and Portuguese-speaking children in southwestern Pennsylvania.
Multidisciplinary Family Clinic Increases Access to Care for Inner-City Residents, Leading to Improved Outcomes and High Patient Satisfaction
To meet the needs of the surrounding community, 11th Street Family Health Services of Drexel University employs a multidisciplinary model of care, offering residents a wide variety of health and wellness services regardless of their ability to pay.
Computerized, Multilingual Visual Medication Schedule and Teach-Back Protocols Improve Anticoagulation Control for Low-Literacy Patients
A randomized clinical trial at San Francisco General Hospital used visual medication schedules and brief teach-back protocols in English, Spanish, and Cantonese to improve anticoagulant control among low-literacy patients in the public hospital's anticoagulation clinic.
Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Services and Supports in Early Intervention and Early Childhood Settings
This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural diversity, cultural competence, and linguistic competence in early childhood settings.
Accessible Health Information Technology (IT) for Populations With Limited Literacy: A Guide for Developers and Purchasers of Health IT
This guide and checklist for developers and purchasers of health information (IT) provides structure, strategies, and other resources for the development of accessible health IT products.
Is Our Pharmacy Meeting Patients’ Needs? A Pharmacy Health Literacy Assessment Tool User’s Guide
This pharmacy health literacy tool was designed to capture perspectives of three critical audiences-objective auditors, pharmacy staff, and patients. The parts of the assessment are complementary and designed to form a comprehensive assessment.
Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Primary Health Care Services
This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural and linguistic cultural competence in health, mental health, and human service settings.
Promoting Cultural Diversity and Cultural Competency: Self-Assessment Checklist for Personnel Providing Services and Supports to Children with Disabilities and Special Health Needs and Their Families
This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural diversity and cultural competence in human service settings.