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Innovations
Primary Care Clinic Simultaneously Offers Influenza Shot and Home Testing Kit to Eligible Patients During Influenza Season, Boosting Colorectal Cancer Screening Rate 8/13/2014
A primary care clinic serving primarily Cantonese patients offers eligible individuals who come in for a visit during influenza season an influenza shot and a home fecal occult blood test, leading to a significant increase in colorectal cancer screening.
Capitated Health Center Uses Health Coaches to Manage Chronic Illnesses, Leading to Improved Clinical Outcomes 7/30/2014
Trained, bilingual medical assistants in a capitated health center serve as health coaches to chronically ill (often diabetic) patients of similar ethnic or racial backgrounds, leading to better disease management and clinical outcomes for those with diabetes, very positive feedback from patients and center staff, and low turnover among medical assistants and coaches.
Community Liaisons Facilitate Access to Culturally Competent Care for Orthodox Jewish, Chinese, and Arab Patients 7/30/2014
Culturally competent community liaisons help members of the Orthodox Jewish, Arab, and Chinese communities access health care and community-based services, leading to a better patient experience.
Hospital Provides Non-English-Speaking Patients With Recording of Discharge Instructions in Native Language, Leading to Improved Comprehension and High Satisfaction 7/30/2014
A hospital makes a telephone-based recording of discharge instructions available to non–English-speaking and low-literacy patients in their native language, leading to improved comprehension of discharge instructions and high levels of patient/family satisfaction.
Language Concordant Health Coaches Team with Residents to Help Improve Patients' Self Care Skills, Leading to Better Diabetes Management 7/30/2014
Language-concordant health coaches team with residents to improve the self-management skills of patients who have limited English proficiency and health literacy, leading to improvements in the management, documentation, treatment, and clinical outcomes of patients with diabetes.
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QualityTools
Alliance of Filipino-American Community Health Workers: Resource Library 7/16/2014
The resource library provided by The Alliance of Filipino-American Community Health Workers provides information to assist in many different areas of conducting a community health program.
Lupus Fact Sheet 1/15/2014
This fact sheet answers common questions about lupus.
Addressing Racial and Ethnic Disparities in Health Care 12/18/2013
This fact sheet addresses how the differences in the health care that people receive contribute to disparities in health, and what strategies can overcome these differences in care.
Diabetes Management 5/15/2013
This bilingual booklet (in Cantonese and English), developed by the Chinese Community Health Resource Center, can help educate Chinese patients about the risk factors and symptoms of diabetes.
The Chinese Women's Health Project: Products 2/13/2013
The materials from the Chinese Women's Health Project aim to decrease the incidence of invasive cervical cancer among Chinese women by increasing the frequency and regularity of Pap testing.
Other Related Results
ISSUES
Culturally Appropriate Care and Health Education 8/14/2013

Last updated: August 13, 2014.