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Innovations
Community Liaisons Facilitate Access to Culturally Competent Care for Orthodox Jewish, Chinese, and Arab Patients 4/9/2014
Culturally competent community liaisons help members of the Orthodox Jewish, Arab, and Chinese communities access health care and community-based services, leading to a better patient experience.
Computerized, Multilingual Visual Medication Schedule and Teach-Back Protocols Improve Anticoagulation Control for Low-Literacy Patients 4/9/2014
A randomized clinical trial at San Francisco General Hospital used visual medication schedules and brief teach-back protocols in English, Spanish, and Cantonese to improve anticoagulant control among low-literacy patients in the public hospital's anticoagulation clinic.
Enhancements to Interpreter Program Lead to Better Productivity for Interpreters, More Depression Screening, and Potential Reduction in Readmissions for Non–English-Speaking Patients 3/26/2014
Cambridge Health Alliance enhanced its round-the-clock interpreter services by tracking key indicators that gauge the quality of these services; analyses of these data led to significant improvements in the program's telephone-based services and staff efficiency and the decision to implement depression screening in patients with limited English proficiency.
Community Coalition Connects Medical Practices to Community Resources, Leading to Improved Asthma and Diabetes Outcomes in At-Risk Populations 3/12/2014
King County Steps to Health connected medical practices to community resources by encouraging organizations to work together to identify common messages, leverage resources, and develop programs for populations at risk for diabetes, asthma, and obesity.
Health Literacy Tutoring Program Enhances Access to Culturally AppropriateĀ Education, Increases Knowledge and Skills Among Health Profession Students and Elder Immigrants 3/12/2014
A health literacy tutoring program enhances access to culturally appropriate health education for elder immigrants and increases knowledge and skills among students and elders.
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QualityTools
Lupus Fact Sheet 1/15/2014
This fact sheet answers common questions about lupus.
Addressing Racial and Ethnic Disparities in Health Care 12/18/2013
This fact sheet addresses how the differences in the health care that people receive contribute to disparities in health, and what strategies can overcome these differences in care.
Diabetes Management 5/15/2013
This bilingual booklet (in Cantonese and English), developed by the Chinese Community Health Resource Center, can help educate Chinese patients about the risk factors and symptoms of diabetes.
The Chinese Women's Health Project: Products 2/13/2013
The materials from the Chinese Women's Health Project aim to decrease the incidence of invasive cervical cancer among Chinese women by increasing the frequency and regularity of Pap testing.
Heritage Month Toolkit 11/14/2012
This toolkit provides community leaders with materials to facilitate the planning and implementation of their culturally tailored tobacco control activities.
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ISSUES
Culturally Appropriate Care and Health Education 8/14/2013

Last updated: April 23, 2014.