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Innovations
Community Liaisons Facilitate Access to Culturally Competent Care for Orthodox Jewish, Chinese, and Arab Patients 4/9/2014
Culturally competent community liaisons help members of the Orthodox Jewish, Arab, and Chinese communities access health care and community-based services, leading to a better patient experience.
Computerized, Multilingual Visual Medication Schedule and Teach-Back Protocols Improve Anticoagulation Control for Low-Literacy Patients 4/9/2014
A randomized clinical trial at San Francisco General Hospital used visual medication schedules and brief teach-back protocols in English, Spanish, and Cantonese to improve anticoagulant control among low-literacy patients in the public hospital's anticoagulation clinic.
Deaf Community Health Workers Provide Culturally Appropriate Education and Support to Deaf Patients, Improving Patient Knowledge and Engagement 4/9/2014
Trained community health workers accompany members of the Minnesota Deaf community on medical appointments and conduct home visits, leading to improved access to culturally appropriate care, improvements in patient understanding, trust and confidence, and better adherence to recommended care.
Field-Based Outreach Workers Facilitate Access to Health Care and Social Services for Underserved Individuals in Rural Areas 4/9/2014
Rural and Urban Access to Health, an integrated network of field-based workers, connects vulnerable populations to health, human, and social services in nine largely rural counties in central Indiana.
Adoption of Rapid Cycle Improvement Process From Toyota Increases Efficiency and Productivity at Community Health Clinics 3/26/2014
Community clinics use the Toyota "Lean" rapid cycle process improvement system to enhance efficiency and productivity, leading to a significant increase in revenues.
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QualityTools
Buying Prescription Medicine Online: A Consumer Safety Guide 4/9/2014
This guide provides information about Web sites that sell medications, offers tips when purchasing medications online, and offers suggestions for consumers looking for a safe Web site.
CalQualityCare.org 3/12/2014
CalQualityCare.org features information on California hospitals, medical groups, nursing homes, and other long-term care facilities, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.
Communication Climate Assessment Toolkit 2/26/2014
The Communication Climate Assessment Toolkit (C-CAT) is an organizational performance assessment toolkit designed to assist organizations in meeting the needs of a diverse patient population.
A Planner's Guide: Infusing Principles, Content, and Themes Related to Cultural and Linguistic Competence Into Meetings and Conferences 1/15/2014
This eight-page guide is designed to help meeting and conference planners effectively integrate principles, content, and themes related to cultural and linguistic competence, no matter what the overall topic or goal of the meeting or conference.
Aquí para Tí/Here for You: Teen Parenting Toolkit 1/15/2014
The Teen Parenting Toolkit provides parents with relevant information and tips on how to relate to teens and guide them to adulthood.

Last updated: April 09, 2014.