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Innovations
24-Hour, Bilingual Nurse Line Provides Advice and Interpreter Services for Plan Members, Leading to Wiser Decisions and Cost Savings 7/30/2014
Molina Healthcare, a Medicaid managed care organization, instituted a 24-hour bilingual advice line to address the health and language needs of its low-income, Spanish-speaking members; the program helped members make wiser choices, leading to fewer emergency department visits and significant cost savings.
Baby-Friendly Hospital Initiative Leads to Sustained Increases in Breastfeeding Among Low-Income Whites and Minorities 7/30/2014
Boston Medical Center adopted the Baby-Friendly™ Hospital Initiative, a 10-step program that has led to sustained increases in the initiation of breastfeeding.
Capitated Health Center Uses Health Coaches to Manage Chronic Illnesses, Leading to Improved Clinical Outcomes 7/30/2014
Trained, bilingual medical assistants in a capitated health center serve as health coaches to chronically ill (often diabetic) patients of similar ethnic or racial backgrounds, leading to better disease management and clinical outcomes for those with diabetes, very positive feedback from patients and center staff, and low turnover among medical assistants and coaches.
Case Management and Home Assessments Reduce Asthma-Related Admissions, Emergency Visits, and Missed School Days in Diverse Urban Children 7/30/2014
Case management combined with in-home environmental assessment and remediation of environmental triggers reduce asthma-related hospitalizations, emergency department visits, missed school days, and missed parent work days in diverse, low-income urban children with asthma.
Comprehensive Program Featuring Registry, Self-Management Education, Action Plans, and Home Visits Reduces Asthma-Related Admissions and Emergency Department Visits 7/30/2014
A comprehensive asthma management program that includes a registry of all asthma patients, action plans, home visits from nurses, and specialized services for high-risk children led to a reduction in asthma-related hospitalizations and pediatric emergency department visits.
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QualityTools
A Guide To Improving Children's Oral Health Care: Tools for the Head Start Community 6/18/2014
This guide for Early Head Start/Head Start (EHS/HS) staff provides information to coordinate and establish dental homes and improve oral health care for high-risk, low-income children.
HospitalBillHelp.org 5/21/2014
This Web site helps uninsured and underinsured consumers in California navigate the application process for discounted care from hospitals.
Health Literacy Kit 5/7/2014
This kit for clinicians includes a guide and videos featuring an overview of health literacy issues, ways to assess whether a patient is health-literate, and strategies that clinicians can use to enhance patients' health literacy.
Identifying Children and Families at Risk 3/26/2014
This Web page from the Assuring Better Child Health and Development (ABCD) program offers tools and resources to help States identify families and children at risk. 
Young Child Risk Calculator 3/26/2014
The Young Child Risk Calculator shows how many young children in a State face selected risk factors associated with poor health, school, and developmental outcomes.

Last updated: July 30, 2014.