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Health Reform Toolkit Series: Resources From the Massachusetts Implementation Experience


The Health Reform Toolkit Series provides an indepth look at Massachusetts’ experience implementing State-based health reform and provides timely insight for others nationwide. The toolkits are designed to share experiences, materials, templates, and lessons learned from the state’s planning and creation of its exchange with other states as they begin health care reform implementation.

The five-part series includes toolkits on: building an effective exchange Web site, implementing a public education campaign, determining health benefit designs to be offered, mitigating risk, and outreach and enrollment to those newly eligible.

Links to the Tool:
This tool is available at:


Blue Cross Blue Shield of Massachusetts Foundation

Funding Sources

Robert Wood Johnson Foundation

QualityTool Topic



  • Release Date: 03/2012
  • Original Summary: 09/2012
Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.
QualityTool Classification
Patient Population:
Patient Care Process:

Last updated: September 26, 2012.