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Cultural Competency in Mental Health Peer-Run Programs and Self-Help Groups: A Tool to Assess and Enhance Your Services


This tool, for program managers of mental health peer-run programs and self-help groups, provides a step-by-step process to assess and cultivate cultural competency. The guide helps program managers identify strengths and limitations in five key organizational areas to meet the needs of its members. The five focus areas follow:
  1. Administration, policies, and guidelines
  2. Peer providers and group leaders
  3. Services and support
  4. Program and group environment
  5. Communication and language capacity
    Links to the Tool:
    This tool is available at: (If you don't have the software to open this PDF, download free Adobe Acrobat ReaderĀ® software External Web Site Policy.)


    National Alliance on Mental Illness; University of Illinois-Chicago

    Funding Sources

    Substance Abuse and Mental Health Services Administration (U.S.)

    QualityTool Topic



    • Release Date: 2010
    • Original Summary: 06/2012
    Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.
    QualityTool Classification
    Disease/Clinical Category:
    Quality Improvement Goals and Mechanisms:

    Last updated: July 18, 2012.