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Long-Term Care Improvement Guide


This guide was created to propel long-term care communities in their improvement efforts by presenting a collection of concrete strategies for actualizing a resident-directed, relationship-centered philosophy. It supplies providers with tools, data, and practical resources so they can make informed decisions as they consider implementing culture change initiatives to deliver person-centered care.

The guide is divided into three parts:
  1. Making the case for change
  2. Building community—a process for transformation
  3. Practical approaches for building a resident-centered culture

Links to the Tool:
This tool is available at: (If you don't have the software to open this PDF, download free Adobe Acrobat ReaderĀ® software External Web Site Policy.)


Planetree, Inc.

Funding Sources

Picker Institute, Inc.

QualityTool Topic



  • Release Date: 2010
  • Original Summary: 03/2012
Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.
QualityTool Classification
Stage of Care:
IOM Domains of Quality:
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Last updated: January 16, 2013.