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Guide to Reducing Unintended Consequences of Electronic Health Records


This online guide, for health care providers, information technology specialists, and system administrators, helps in planning and avoiding possible problems when implementing and using an electronic health record (EHR). Developed to provide practical, troubleshooting knowledge and resources for all types of health care organizations, the guide is based on the research literature, other practice-oriented guides for EHR implementation and use, research by its authors, and interviews with organizations that have recently implemented EHR.

The guide is organized into four modules:
  1. Introduction to unintended consequences
  2. How to avoid unintended consequences
  3. Understand and identify unintended consequences
  4. Remediate unintended consequences
Links to the Tool:
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RAND Corporation

Funding Sources

Agency for Healthcare Research and Quality

QualityTool Topic



  • Release Date: 08/2011
  • Original Summary: 02/2012
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Last updated: August 13, 2014.