Skip Navigation
Service Delivery Innovation Profile

Trained Paramedics Provide Ongoing Support to Frequent 911 Callers, Reducing Use of Ambulance and Emergency Department Services

Tab for The Profile
Add a Comment
1: Very Good Innovation
This is very interesting. As the inventor making possible the Automatic External Defibrillator (AED) I was asked to look into some of these methods and have over the last few years. I just returned from East Midlands in the UK where they are saving $11 million annually using Decision Support Software (DSS). This is classically the way risk is lowered in such a program. It references over one million words of clinically referenced data and does this in a few minutes. I would suggest this is far less risky when doing assessments. We are combining this concept with EMS telemedicine. And, we have a new technology design guide to aid in configuring such a program with these technologies. It's focus is Community Paramedicine.
rleeheath, Wednesday, June 04, 2014 12:26 pm| Research or consulting organization; Other
2: Partnerships
I was hoping to gather specific information regarding the public health sector and role played in the delivery of this innovation. The profile briefly mentions MedStar leaders forged partnerships with organizations that included the county health department and the local Medicaid office; could you elaborate more about what the health department’s and the Medicaid office’s role in the delivery of this program looked like?
Brittaney Bethea, Monday, August 18, 2014 4:06 pm| Government agency; Researcher
3: Reply to "Partnerships"
Hi Brittaney:

Thanks for the comment and reaching out off-line as well. The Tarrant County Hospital District provides indigent care clinics in our community and we have several funded projects with them for the "EMS Loyalty Program" members, as well as our CHF patients. The State Medicaid Office has an 1115A waiver project and we participate in program funding through the Meedicaid waiver and the TCHD/John Peter Smith Health Network.
Matt Zavadsky, Wednesday, August 20, 2014 10:26 am| Government agency; Health care administrator
Comments are moderated. Learn about: The comment review process | The benefits of commenting




Your e-mail address will never be shown publicly. AHRQ's Privacy Policy.

Original publication: January 18, 2012.
Original publication indicates the date the profile was first posted to the Innovations Exchange.

Last updated: June 03, 2014.
Last updated indicates the date the most recent changes to the profile were posted to the Innovations Exchange.

Date verified by innovator: January 03, 2013.
Date verified by innovator indicates the most recent date the innovator provided feedback during the annual review process. The innovator is invited to review, update, and verify the profile annually.