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Principles for Clear Health Communication


This handbook can be used to help create high-quality patient education materials that are easy to read and understand and can facilitate provider/patient communication.

Topics covered include:
  • The health literacy problem
  • Understanding reading skills and barriers to health literacy
  • Planning consumer pieces to meet goals of clear health communication
  • The principles
  • Using readability formulas
Links to the Tool:
This tool is available at: (If you don't have the software to open this PDF, download free Adobe Acrobat ReaderĀ® software External Web Site Policy.)


Pfizer Health Literacy Initiative

Funding Sources

Pfizer, Inc.

QualityTool Topic



  • Release Date: 08/2004
  • Original Summary: 01/2009
Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.
QualityTool Classification
Patient Care Process:
Funding Sources:

Last updated: March 14, 2012.