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Communication Toolkit: Using Information to Get High Quality Care


This toolkit helps employers, labor unions, and others frame and deliver messages to employees about the meaning and importance of getting evidence-based health care. The toolkit takes the concepts of making health care decisions on evidence and translates them into language that employees can understand. It contains resources for the employer, including background on how to communicate more effectively with employees as well as a collection of materials for them to download and adapt for use with their own workforce.
Links to the Tool:
This tool is available at:


American Institutes for Research; National Business Group on Health

Funding Sources

California Healthcare Foundation

QualityTool Topic



  • Release Date: 09/2008
  • Original Summary: 09/2008
Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.

Last updated: December 19, 2012.